Flexi - Bank Support Worker

Salutem Care and Education; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A children's care organization in Cardiff seeks a Support Worker to provide nurturing, trauma-informed care. Join a caring, energetic team dedicated to helping young children feel safe and inspired. Responsibilities include supporting daily routines, engaging activities, and fostering emotional wellbeing. Candidates should be caring, patient, and enthusiastic, with a commitment to learning and professional growth.

Benefits

Comprehensive training and development opportunities

24/7 wellbeing and emotional support

Flexible working hours

Qualifications

• Warmth, empathy, and enthusiasm in caregiving.
• Willingness to support children through challenges and milestones.

Responsibilities

• Provide nurturing, trauma-informed care for young children.
• Support daily routines, education, and engaging activities.
• Promote independence, emotional wellbeing, and self-esteem.
• Act as a positive role model for children.

Skills

Caring and patient

Great communicator

Creative and fun

Emotionally resilient

Education

Level 3 Diploma in Residential Childcare

Job description

About The Company

About Daffodil House — a warm, nurturing children’s home in the heart of Wales where care, compassion, and creativity come together to help young lives blossom. At Daffodil House, we support young children to grow, heal, and thrive in a safe, family-style environment. Our home is filled with laughter, learning, and love — a place where every child is valued, every voice is heard, and every day brings new opportunities to build confidence and independence. We believe in more than care — we believe in connection. Through positive relationships, playful moments, and trauma-informed support, we help our children develop vital life and social skills, build resilience, and rediscover the joy of being a child.

About The Role

As a Support Worker at Daffodil House, you’ll be part of a caring, energetic team dedicated to helping young children feel safe, secure, and inspired. No two days are ever the same — one day you might be supporting with morning routines and school prep, another you could be helping with art projects, outdoor adventures, or bedtime stories. You’ll offer emotional support through tough moments and celebrate every milestone, big or small. Your care and consistency will help our children learn to trust, grow in confidence, and believe in themselves.

What You’ll Be Doing

• Providing nurturing, trauma-informed care for young children
• Supporting with daily routines, education, and fun, engaging activities
• Helping children build life and social skills through patience, play, and encouragement
• Promoting independence, emotional wellbeing, and self-esteem
• Working as part of a close-knit, supportive team
• Keeping accurate records and contributing to handovers and key work sessions
• Being a positive role model and trusted adult for the children in your care
• Taking part in sleep-in shifts and flexible working patterns

About You

We’re looking for people who bring warmth, empathy, and enthusiasm to everything they do.

• Caring, patient, and emotionally resilient
• A great communicator who can connect with children and colleagues alike
• Creative, fun, and willing to get stuck in
• Passionate about helping young people overcome challenges and achieve their potential
• Committed to learning and professional growth (you’ll have the chance to gain your Level 3 Diploma in Residential Childcare if not already qualified)

Why Join Daffodil House?

When you join Daffodil House, you’re not just starting a job — you’re joining a family that values your voice, your wellbeing, and your passion for making a difference.

• Comprehensive training and development opportunities
• 24/7 wellbeing and emotional support
• A warm, inclusive culture where your ideas matter
• Opportunities to grow and progress in your career
• Flexible working and sleep-in opportunities
• The chance to make a real difference every single day

If you have a big heart and a passion for helping young people thrive — we’d love to welcome you to Daffodil House. Apply today and help children grow, shine, and believe in themselves again.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.