Fleet Support & Customer Care Specialist

Enterprise Holdings; Uxbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading vehicle rental company is seeking a motivated Customer Assistance Representative in Uxbridge. The role involves delivering exceptional customer service, managing vehicle bookings, and building strong customer relationships. The ideal candidate should have strong communication skills, a Full UK/Ireland Manual Driving Licence, and experience in handling enquiries. The position offers structured career development and a supportive work environment with benefits including generous leave and employee perks.

Benefits

Structured Career Development

Fast-Track Progression

Generous Leave

Comprehensive Benefits

Employee Perks

Qualifications

• Full UK / Irish Manual Driving Licence required.
• Flexible approach to work necessary.
• Experience in customer service preferred.

Responsibilities

• Deliver exceptional customer service in person, by phone, and via email.
• Manage vehicle bookings and fleet systems.
• Build strong customer relationships.

Skills

Strong communication skills

Customer care skills

Business-level IT skills

Ability to handle enquiries

Job description

A leading vehicle rental company is seeking a motivated Customer Assistance Representative in Uxbridge. The role involves delivering exceptional customer service, managing vehicle bookings, and building strong customer relationships. The ideal candidate should have strong communication skills, a Full UK/Ireland Manual Driving Licence, and experience in handling enquiries. The position offers structured career development and a supportive work environment with benefits including generous leave and employee perks.