Fleet Service & Repair Executive

Ayvens-1; Milton Keynes; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Annual salary review and bonus scheme

Employee referral scheme (£1,000)

Job summary

Ayvens is seeking a Fleet Service & Repair Executive to join our Flex Rental team in Milton Keynes. You will coordinate repairs with workshop partners, share updates with customers, process damage recharge invoices and manage maintenance invoices.

Strong organisation and attention to detail are essential to keep records accurate and workloads on track. The role requires experience in vehicle rental or fleet operations, good IT skills and a proactive, customer-facing approach.

Qualifications

• Previous experience in a vehicle rental, fleet, automotive or similar environment.
• Good attention to detail and strong organisational skills.
• Confident communication skills and a professional approach.
• Ability to manage a busy workload and prioritise effectively.

Responsibilities

• Reviewing vehicle condition reports for returned vehicles and arranging repair estimates where needed.
• Keeping vehicle records and stock information up to date.
• Working with repairers and suppliers to ensure repairs are completed quickly.
• Contacting customers when repair costs need approval.
• Raising damage recharge invoices and ensuring they are sent out promptly.
• Processing maintenance and repair invoices for approval and payment.
• Responding to customer questions about vehicle damage, repair costs and invoices.
• Maintaining accurate records and supporting documentation.
• Monitoring ongoing repairs and helping to keep workloads on track.

Skills

Attention to detail

Organisational skills

Communication skills

IT skills (Excel/Word/Outlook)

Driving licence (UK)

Tools

Excel

Word

Outlook

Job description

At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We're looking for a Fleet Service & Repair Executive to join our Flex Rental team.This is a busy, varied role where you'll help keep our rental fleet moving and make sure damage and maintenance costs are managed correctly. You'll work closely with our workshop team, suppliers and customers, helping to coordinate repairs, process invoices and deal with damage-related queries.If you're someone who enjoys being organised, has a good eye for detail and likes working with different people, this could be a great fit.Key ResponsibilitiesReviewing vehicle condition reports for returned vehicles and arranging repair estimates where neededKeeping vehicle records and stock information up to dateWorking with repairers and suppliers to ensure repairs are completed as quickly as possibleContacting customers when repair costs need approvalRaising damage recharge invoices and ensuring they are sent out promptlyProcessing maintenance and repair invoices for approval and paymentResponding to customer questions about vehicle damage, repair costs and invoicesMaintaining accurate records and supporting documentationMonitoring ongoing repairs and helping to keep workloads on trackSupporting the wider Flex Operations team with day-to-day administrationSkills and ExperiencePrevious experience in a vehicle rental, fleet, automotive or similar environmentExperience handling invoices and administration tasksGood attention to detail and strong organisational skillsConfident communication skills and a professional approachAbility to manage a busy workload and prioritise effectivelyGood IT skills, including Excel, Word and OutlookA positive attitude and willingness to get stuck in when neededSomeone who takes ownership of their work and sees things throughExperience processing vehicle damage rechargesKnowledge of vehicle repairs, maintenance or fleet operationsExperience working with suppliers and repair networksA full UK driving licenceWhat we offe rRewards & Financial BenefitsCompetitive pension scheme, Annual salary review and bonus scheme,Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work schemeHealth & WellbeingLife Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insuranceTime Off & Work–Life Balance25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).Workplace & On ‑ Site FacilitiesEV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social eventsStudies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!Why Ayvens?With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.