Fleet Service Advisor | 4 on/4 off Shifts + Benefits

Octane Recruitment Ltd; Higham; On-site; GBP 26,000; Full time

Job summary

A well-established Fleet Management company in Alfreton seeks a Fleet Service Advisor. With a competitive salary of £25,375, this position involves providing exceptional customer service and effective case management. Successful candidates will have previous experience in customer service, excellent communication skills, and proficiency in IT, especially Microsoft Excel. This role offers great career progression, working only half the year with flexible shifts.

Benefits

Enrolment into Pension Scheme

Healthcare Scheme

Cycle to work scheme

Recruitment Incentive Awards

Increased holiday with service

Free onsite Parking

Qualifications

• Minimum experience in a contact centre or retail/sales environment.
• Excellent communication and IT skills are essential.
• Ability to prioritize customer needs and manage cases effectively.

Responsibilities

• Provide excellent customer service standards.
• Manage internet, email, and phone inquiries.
• Keep reports and call logs updated efficiently.

Skills

Customer service experience

Excellent communication skills

Ability to adapt

Good IT skills

Good listening skills

Tools

Microsoft Excel

Job description

A well-established Fleet Management company in Alfreton seeks a Fleet Service Advisor. With a competitive salary of £25,375, this position involves providing exceptional customer service and effective case management. Successful candidates will have previous experience in customer service, excellent communication skills, and proficiency in IT, especially Microsoft Excel. This role offers great career progression, working only half the year with flexible shifts.