Fleet Coordinator

SURE SERVE UK LTD; Newmarket; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Contributory Pension scheme

Life assurance

29 days annual leave incl. bank hols

Enhanced family leave policies

Sureserve Benefits Hub discounts

Virtual GP 24/7

Employee assistance programme

Job summary

Sureserve Energy Services Meters Ltd, a Sureserve subsidiary, provides smart metering services across the UK. This role supports the fleet function, maintains databases, runs reports and manages vehicle bookings, allocations and license checks.

You will collaborate with colleagues to ensure legal vehicle compliance, coordinate services, and process invoices while onboarding new starters and maintaining fleet records.

Qualifications

• Experience in a similar fleet role.
• Excellent customer service and confident phone manner.
• Accurate, diligent, self-motivated with attention to detail.
• Flexible, able to assist across department duties.
• Full driving licence held.
• Proficient in IT and MS Word/Excel.

Responsibilities

• Coordinate day-to-day operation of the local fleet department.
• Handle drivers, suppliers, insurers and invoices.
• Ensure vehicles meet legal requirements.
• Maintain fleet management database and telematic software.
• Arrange service/repairs and replacement vehicles as needed.
• Administer insurance claims with managers and insurers.
• Onboard new starters.
• Record licenses, MOT and insurance certificates.
• Create purchase orders for repairs and approve fleet invoices.
• Support rollout of new fleet as required.
• Ensure compliance with company standards.
• Manage vehicle incidents and investigate complaints.

Skills

Fleet management

Customer service

Attention to detail

IT proficiency

Full driving licence

Tools

Microsoft Word

Microsoft Excel

Fleet management software

Job description

Sureserve Energy Services Meters Ltd, is a subsidiary of Sureserve, we specialise in installing domestic smart meters across the UK, working directly with 3 of the Big Six energy suppliers in the UK.

As a leader in the smart metering industry, Sureserve Energy Services Meters Ltd, is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

Provide effective and efficient support for the fleet function including maintaining databases, running and compiling reports, booking in services and repairs, vehicle allocations and driving license checks.

Key Responsibilities:

• Coordinate the day-to-day operation of the local fleet department,
• Responsible for all aspects of fleet e.g. dealing with drivers, suppliers, insurers and invoices received,
• Ensure vehicles are maintained and meet legal requirements,
• Maintain the fleet management database & telematic software, ensuring all records are kept up to date,
• Off hiring of vehicles for leavers including assessing damages for policy recharges and getting the van ready for reallocation (e.g. repairs/valet/transports),
• Administer insurance claims including liaising with managers and the insurance company as appropriate,
• Onboarding of new starters including,
• Arrange service and repairs of vehicles with approved suppliers, including replacement vehicles as appropriate,
• Administrate recharges for fines and tickets in conjunction with Finance,
• In conjunction with the Fleet Manager / Group Fleet team assist with co-ordinating the roll out of new fleet as and when required,
• Ensure compliance with all company standards, policies, and procedures,
• Manage vehicle incidents and complaints, investigating and dealing with them promptly,
• Record and review company vehicle drivers licenses, including MOT & Insurance certificates for grey fleet drivers,
• Creating purchase orders for repairs and approving Fleet related invoices for Finance,
• Any other duties commensurate with position.

Qualifications and Key skills required:

• Experience of working in a similar Fleet role,
• Have great customer service skills and be confident on the phone,
• Be accurate, diligent, self-motivated and a with keen attention to detail,
• Enjoy a varied role and able to assist in a range of duties within the department/s
• Have a full driving license
• Be a proficient user of IT and Microsoft systems including Word and Excel

What we offer:

• Contributory Pension scheme
• Life assurance
• 29 days annual leave inclusive of bank holidays
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave,
• Sureserve Benefits Hub, accessing over 1000s retail discounts,
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family,
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family,
• Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

9 month fixed term contract
Full job description available upon request