Fleet Coordinator

Thermofisher Scientific; Hartford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading scientific company in the UK is looking for a Car Fleet Coordinator to manage company vehicles and support colleagues with inquiries. The role involves processing car orders, coordinating with leasing companies, and ensuring compliance with policies. The ideal candidate has a minimum of 2 years of experience in fleet management, strong organizational skills, and fluency in English. This position can be office-based or remote.

Benefits

Friendly and supportive team

Qualifications

• Minimum 2 years' experience in car fleet management or related field.
• High attention to detail and accuracy in work.
• Ability to interact successfully with various organizational levels.

Responsibilities

• Provide support for company car inquiries via case management system.
• Manage company car contracts and coordinate with leasing companies.
• Maintain accurate reporting and record-keeping.

Skills

Fluency in English

Excellent customer service skills

Organizational skills

Strong computer literacy

Tools

Outlook

Word

Excel

Job description

We are seeking a diligent and service-focused administrator with experience in fleet management. As a member of the Colleague Services Fleet Operations Team, the Car Fleet Coordinator will be responsible for our leased company vehicles and assist colleagues with company car inquiries via our case management system. Our goal is to ensure a superior Colleague Experience by resolving cases promptly and accurately, thereby maintaining the mobility of our colleagues who use company cars. This role can be office-based or worked from home, involving the management of company cars, coordination with leasing companies, fulfilling requests for company vehicles for newly hired staff, and verifying relevant documentation. The Car Fleet Coordinator will report directly to the Manager of Colleague Services Fleet Operations EMEA and will typically support colleagues in 2-4 countries across the EMEA region.

Key Responsibilities

• Provide excellent support for company car eligible colleagues, by answering inquiries via our case management system, ensuring accurate and timely responses, in adhering to Service Level Agreements
• Manage company car contracts with external suppliers (leasing, long term rentals)
• Coordinate with leasing companies to process car orders in line with company policy
• Coordinate the provision of company cars to new hires, including arranging delivery in time for job start
• Maintain accurate reporting, records, and files
• Provide data reports, audit the quality of the data and drive data clean-up where data is not in compliance with our standards
• Ensure correct taxation of company cars, by providing accurate data to the Payroll team
• Educate and advise colleagues with company cars, to ensure compliance with established policies and procedures
• Supporting the full lifecycle of each company car allocation, including: obtaining driver's licence, sourcing the vehicle, arranging delivery, arranging insurance, and responding to maintenance and repair needs
• Review, check and approve company car related invoices
• Ensure compliance with company guidelines and local legislation.

Qualifications

• Minimum 2 years' experience working with either car fleet management, car rentals, car sales or other administrative vehicle management work
• Fluency in English
• Excellent customer service and organisational skills
• Strong computer literacy - proficient in Outlook, Word, Excel
• Professional, approachable and with the confidence to say No where needed
• Proven ability to interact successfully with varying levels inside and outside of the organisation
• High attention to detail and able to work with a high level of accuracy.

What We Offer

• A growing, friendly and supportive team

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.