Flagship QSR General Manager: Lead High-Volume Ops

Lord Accounting & Finance Ltd; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

A dynamic QSR brand in Birmingham is seeking a Restaurant General Manager to oversee a flagship store. This role requires an individual who can manage high footfall, develop a high-performing team, and maintain exceptional operational standards. Ideal candidates will have experience in a fast-paced QSR environment, demonstrating strong leadership, financial acumen, and a passion for customer service. You will thrive on creating a motivated team culture that delivers exceptional guest experiences while driving profitability.

Qualifications

• Experience managing a flagship store in a high-volume QSR or fast-casual brand.
• Ability to lead a large team and maintain high standards.
• Strong commercial instincts and operational focus.

Responsibilities

• Full ownership of a busy, flagship restaurant site.
• Lead, develop, and motivate the team for exceptional service.
• Manage local marketing initiatives and costs effectively.

Skills

Leadership

Team motivation

Operational management

Customer service excellence

Cost control

Job description

A dynamic QSR brand in Birmingham is seeking a Restaurant General Manager to oversee a flagship store. This role requires an individual who can manage high footfall, develop a high-performing team, and maintain exceptional operational standards. Ideal candidates will have experience in a fast-paced QSR environment, demonstrating strong leadership, financial acumen, and a passion for customer service. You will thrive on creating a motivated team culture that delivers exceptional guest experiences while driving profitability.