Job summary and scope
The salaried GP is responsible for providing medical care and services to the practice population, managing a clinical caseload and dealing with a diverse range of health needs. This will include, but is not limited to, surgery and telephone consultations, home visits, administration, complying with the practices contracts (GMS/PMS/enhanced services), and the education and training of junior/trainee clinical staff. Line manager is GP Partner.
Key responsibilities (clinical)
- Caring for patients
- Practice evidence-based medicine, in line with national and locally agreed guidelines
- Conduct patient consultations during the practices clinical appointment hours
- Undertake duty and out-of-hours consultations as required, on a rota basis
- Triage patients presenting to the practice in person and by telephone
- Conduct telephone consultations and home visits as appropriate
- Check and sign repeat prescription requests
- Check, manage and process patient test results
- Prescribe in line with local and national guidelines
- Refer patients to secondary/urgent care and additional interventions as appropriate
- Manage long-term conditions and patients with complex problems
- Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
- Carry out patient testing and screening as required
- Make autonomous clinical decisions relating to patients health needs
- Communication with patients
- Use communication that is appropriate to the situation, including:
- Communicating sensitively with patients and carers when delivering bad news
- Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
- Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
- Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
- Delivering high-quality services
- Provide services to the practices patient population to the highest possible standard, in line with competencies and professional code of conduct
- Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
- Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
- Participate in reviewing and responding to complaints, significant events, and other shared learning activities within a structured framework
- Support and mentor staff in training to ensure they deliver the highest standards of care
- Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
- Work within the practices legal framework for identifying vulnerable patients and applying policies relating to treatment of vulnerable patients
Key responsibilities (non-clinical)
- Process medical reports, referrals and correspondence
- Record and collect data for audit purposes
- Make timely, clear, computer-based records of consultations and contact with patients
- Maintain administrative records relating to the practice contract, enhanced services and QOF
- Contribute to providing a supportive environment for other staff through informal catch-ups and contact
- Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
- Attend meetings and events held by external agencies and stakeholders
- Contribute to teaching and training clinical staff as appropriate
Personal and professional development
- Comply with the GMC Code of Conduct
- Prepare for and complete annual external appraisals
- Prepare for and complete revalidation process
- Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
- Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
- Keep a portfolio and potentially develop a special interest
- Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
- Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
- Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
- Contribute to education and training of trainee clinical staff and students
Other important aspects of the role
- Maintaining confidentiality
Equality and diversity
- Recognising the rights of patients, carers, family members and colleagues, and respecting their needs, beliefs, privacy and dignity
- Not discriminating against patients, carers, family members or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation)
- Supporting people who need help understanding and exercising their rights
- Acting as a role model in relation to promoting equality, diversity and non-discriminatory practices
- Identifying discriminatory practices and patterns of discrimination, taking appropriate action to tackle it, and instead promoting equality
- Complying with, promoting and evaluating chaperoning policies
- Recognising and promoting the right of patients to choose their care provider, and to participate in or refuse care