Fitter / Mechanic (Specialist Industry Training)

Docker; Telford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global technology leader in the UK is seeking an experienced Credit Controller to manage a significant debt portfolio exceeding £14M. In this high-impact role, you will oversee timely collections, collaborate with cross-functional teams, and drive improvements in credit control processes. The ideal candidate has at least five years of relevant experience, strong proficiency in Excel, and exceptional communication skills. Join a supportive team environment with opportunities for growth into a senior position.

Benefits

Opportunity for career progression

Exposure to EMEA finance projects

Supportive team environment

Qualifications

• Minimum 5 years of experience in Credit Control.
• Demonstrated management of high-value debt portfolios.
• Strong proficiency in Excel for data manipulation.

Responsibilities

• Manage a sizeable debt portfolio of £14M+.
• Oversee monthly direct debit collections.
• Collaborate with internal stakeholders for order-to-cash operations.

Skills

Excel proficiency

Communication skills

Organisational skills

Tools

Navision

Salesforce

ServiceMax

Job description

Summary

We are looking for a seasoned Credit Controller who brings at least five years of experience managing debt portfolios within medium to large organisations. You will take ownership of a significant and complex receivables ledger and work closely with cross-functional teams to maintain strong financial controls and deliver high-quality customer interactions.

Job Responsibilities

• Manage a sizable debt portfolio (£14M+) and drive timely recovery of overdue balances.
• Oversee monthly direct debit collections and resolve customer account discrepancies.
• Perform daily cash allocation across multiple bank accounts and ensure accurate bank reconciliations.
• Collaborate with internal stakeholders, including the SOP team, Finance Manager, and other Credit Controllers, to support seamless order-to-cash operations.
• Utilise multiple systems (including Navision ERP, Salesforce, ServiceMax) to analyse data, update records, and track customer activity.
• Maintain clear, confident communication with customers via phone and e-mail to resolve queries and elevate issues appropriately.
• Contribute to ongoing UK and EMEA credit control improvement initiatives and operational projects.

Qualifications

• Minimum 5 years of experience in Credit Control within a medium- or large-scale organisation.
• Demonstrated experience managing high-value, high-volume debt portfolios.
• Strong proficiency in Excel (data manipulation, lookups, reconciliation work).
• Comfortable working across multiple systems, ideally including Navision, Salesforce and ServiceMax.
• Excellent written and verbal communication skills, with confidence handling complex conversations.
• Strong organisational skills and the ability to prioritise in a fast-paced environment.
• Ability to work independently while contributing to a collaborative team culture.
• Must have the right to work in the UK – visa sponsorship is not available for this role.

We Offer

• Opportunity to join a global leader in measurement technologies at a time of continued growth and transformation.
• A high-impact role with potential to progress into a more senior Credit Controller position.
• Exposure to UK and EMEA finance projects and cross-functional collaboration.
• A supportive and experienced team environment.