Fitness Operations Leader – 2-Site Programs & Growth

East Riding of Yorkshire Council; Hornsea; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

East Riding of Yorkshire Council is seeking a proactive Fitness Coordinator to lead and support health and fitness services at East Riding Leisure Hornsea and South Holderness. The role focuses on day-to-day operational leadership, staff oversight, and delivering high-quality customer service.

You will work closely with centre management, ensure safety compliance, monitor performance, and contribute to income generation and programme development across both sites.

Qualifications

Responsibilities

• Provide operational leadership for fitness teams across both sites.
• Supervise and support fitness instructors and casual staff.
• Ensure the safe operation of fitness facilities and activities.
• Maintain compliance with health and safety legislation, policies, and procedures.
• Monitor performance against income and participation targets.
• Deliver exceptional customer service and continuously improve the customer experience.
• Support staff training, development, and performance management.
• Assist with programme development, fitness promotions, and member retention initiatives.
• Ensure facilities are maintained to high operational and presentation standards.

Job description

East Riding of Yorkshire Council is seeking a proactive Fitness Coordinator to lead and support health and fitness services at East Riding Leisure Hornsea and South Holderness. The role focuses on day-to-day operational leadership, staff oversight, and delivering high-quality customer service.

You will work closely with centre management, ensure safety compliance, monitor performance, and contribute to income generation and programme development across both sites.