Fitness Motivator

Southwark Council; Greater London; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Flexible working

Home working

Local government pension scheme

Staff benefits

Job summary

Southwark Council is seeking a passionate Fitness Professional to deliver its fitness product to residents, members and visitors at the centres. The role focuses on delivering high-quality customer service and promoting healthy activity to reduce health inequalities in the borough.

You will work under the Centre Fitness Manager, passion for leisure, and will lead 1-2-1 appointments, create training plans, assess clients and support development plans with a proactive, positive attitude.

Qualifications

• Minimum level 2 Fitness Qualification required.
• Must hold CIMSPA or REps Level 3 qualification.

Responsibilities

• Ensure the smooth day to day operations within the gym.
• Maintain vigilant supervision of the gym users ensuring their safety at all times.
• Complete all cleaning and maintenance schedules, ensuring faults are reported immediately.
• Conduct 1-2-1 Gym Appointments.
• Offer training plans to include screening of customers, fitness assessments and prescribing lifestyle changes, dietary considerations and health and fitness development plans.
• Deliver consistent excellent customer service and provide a professional, efficient and cheerful presence at all times.

Skills

Customer-facing experience

Programme creation for clients/members

Education

Level 2 Fitness Qualification

CIMSPA or REps Level 3 qualification

Job description

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do.

In June 2023, Leisure Services transferred to full council management. This is a unique opportunity to be part of building a new future for leisure services in Southwark.

We are looking for a passionate and experienced Fitness Professional who will help us to deliver our fitness product to our residents, members and visitors at the centres.

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

What You'll Be Doing

About Role:

We are looking for someone who is passionate about fitness and helping people to achieve their goals, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and encourage healthy activity and help reduce health inequalities in the borough.

Reporting to the Centre Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will -

• Ensure the smooth day to day operations within the gym.
• Maintain vigilant supervision of the gym users ensuring their safety at all times.

• Complete all cleaning and maintenance schedules, ensuring faults are reported immediately.
• Conduct 1-2-1 Gym Appointments.
• Offer training plans to include screening of customers, fitness assessments and prescribing lifestyle changes, dietary considerations and health and fitness development plans.
• Deliver consistent excellent customer service and provide a professional, efficient and cheerful presence at all times.

What We're Looking For

About You

• Minimum level 2 Fitness Qualification. Hold a CIMSPA or REps accredited Level 3 qualification
• Experience working in a customer-facing environment, providing the highest levels of customer care.
• Experience creating a programme for clients/members

Additional Information

Application Closing Date: Tuesday 06 October 2026

Interview Date: W/C 12 October 2026

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Salary Range (Full time equivalent) £30,654 - £32,907