Fitness Membership Concierge

Frasers Group; Manchester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A prominent fitness company in Manchester is seeking an enthusiastic Sales and Retention Specialist to deliver an exceptional experience to prospects and members. Key responsibilities include driving membership sales, supporting retention strategies, and conducting tailored tours of the facility. The ideal candidate is outgoing, driven, and flexible to work shifts including weekends. This role offers full-time employment without remote work options and the opportunity to develop skills within a vibrant environment.

Qualifications

• Outgoing and confident with a positive mindset.
• Competent with all administrative duties.
• Driven and ambitious with a keen desire to learn.
• Curious and eager to participate in learning opportunities.
• Willing and able to drop into operational duties.
• Passionate about fitness sales and customer service.
• Flexible to work shifts as needed.

Responsibilities

• Deliver exceptional experience to every member ensuring sales opportunities.
• Proactively drive membership sales renewals and upgrades.
• Convert enquiries into memberships through confident sales techniques.
• Support member retention by building strong relationships.
• Conduct tailored gym tours for prospective members.

Skills

Outgoing and confident with a positive mindset

Competent with all administrative duties

Driven and ambitious

Curious and eager to learn

Passionate about fitness sales

Flexible to work shifts

Job description

A prominent fitness company in Manchester is seeking an enthusiastic Sales and Retention Specialist to deliver an exceptional experience to prospects and members. Key responsibilities include driving membership sales, supporting retention strategies, and conducting tailored tours of the facility. The ideal candidate is outgoing, driven, and flexible to work shifts including weekends. This role offers full-time employment without remote work options and the opportunity to develop skills within a vibrant environment.