Fitness Manager - Stotfold

Bannatyne Group; Hitchin; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary meals

Flexible schedule

Annual leave 28 days

Free gym membership

Gym guest membership after 2 years

Spa discounts 30%

Spa goods 20% Elemis

Cafe/Bar discount 50%

Development training

Mental Health & EAP

Length of Service Awards

Staff awards and bonuses

Entertainment and shopping discounts

Job summary

Bannatyne Group is seeking an experienced Fitness Manager to lead our fitness team and elevate member experiences at our Hitchin facility. You will oversee daily operations, mentor trainers, and drive KPIs while managing budgets with a focus on safety and quality.

Desirable candidates hold NVQ Level 2 in Fitness (Level 3/ PT qualifications preferred) and have a track record in wellness management. Weekend availability is expected.

Qualifications

• Proven experience in a managerial role within fitness or wellness.
• Strong leadership and interpersonal skills.
• Customer-focused attitude with health and wellness passion.
• Ability to work weekends/holidays.

Responsibilities

• Oversee daily operations of the fitness department.
• Lead and manage fitness advisors and trainers.
• Drive KPI performance for the team.
• Monitor budget for freelance class instructors.
• Develop and implement innovative fitness programs.
• Lead group classes and personal training sessions.
• Ensure safety, cleanliness, and upkeep of the fitness area.
• Promote Bannatyne's services and memberships.

Skills

Leadership

Team management

Customer service

Fitness tech

Budgeting

Staff training

Group classes

Education

NVQ Level 2 Fitness

Level 3 Gym Qualification

Job description

Are you a dynamic fitness professional with a proven track record in management? Do you have the skills to lead a team and elevate our fitness programs to new heights? Bannatyne Group, a leading name in health and wellness, is seeking an experienced and passionate Fitness Manager to join our team.

Our Perks

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Fitness Manager

• Oversee daily operations of the fitness department, along with some duty management shifts, ensuring an exceptional experience for all members.
• Lead, motivate, and manage a team of fitness advisors and personal trainers.
• Drive the performance of the KPIs for the team.
• Monitor the budget and review accordingly how much is being forecasted/spent on freelance class instructors.
• Adhere to specific fitness standards which you will be audited on.
• Develop and implement innovative fitness programs and classes that cater to a diverse membership base.
• Conduct regular staff training and professional development to maintain high standards of service.
• Lead group fitness classes and provide one-one training sessions.
• Provide personalised fitness assessments and develop tailored workout plans for members.
• Ensure the fitness area is safe, clean and well maintained.
• Stay updated with the latest fitness trends and techniques to provide cutting edge advice.
• Promote Bannatyne's services, special offers, and membership packages to enhance the member experience.
• Monitor member satisfaction and address any issues promptly.

What we are looking for

• NVQ Level 2 Fitness qualified.
• Proven experience in a managerial role within the fitness or wellness industry.
• Strong leadership and interpersonal skills along with experience of managing a team.
• You should have a good understanding of fitness technology and trends.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.

It would be desirable if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc)