Fitness Instructor

Wave Active; Peacehaven; On-site; GBP 20,000 - 26,000; Full time

Job summary

Wave Active is seeking a proactive Fitness Instructor to supervise the gym floor, deliver appointments and personal plans, and engage with members to promote healthy, active lifestyles across our sites in Newhaven and Peacehaven. The role emphasises safety, coaching quality, and community engagement.

You will deliver Welcome Workouts, plan reviews, and in-centre gym challenges, while supporting membership growth and program development as required.

Qualifications

• Customer-focused fitness professional with strong communication skills.
• Experience in gym supervision and member guidance.
• Proven ability to deliver safe exercise technique and promote health and wellbeing.

Responsibilities

• Motivate and support customers to increase retention and achieve goals.
• Carry out gym appointments including Welcome Workouts, Personal Plans and Plan reviews.
• Deliver gym floor group training sessions and workshops as required.

Skills

Customer focus

Great communication

Driven and enthusiastic

Team player

Leadership

Proactive

Organization

Listening skills

Education

Level 2 Fitness Instructing

GP Referral qualification (desirable)

Tools

MS Office

Email

Job description

Job Description

Background

Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.

Our purpose is to "Inspire Active Lifestyles" and vision, "To be at the heart of the improvement of health and wellbeing in the Community".

We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing a number of leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.

While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.

Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.

The Post in Context

Undertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.

Main Duties

• To motivate and support customers to increase retention and support customers to achieve their goals.
• To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews.
• Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique.
• Deliver gym floor group training sessions as required (cross site if/when required)
• Deliver gym floor workshops as required (cross site if/when required)
• Create and promote in centre gym challenges to engage customers.
• To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation.
• To meet agreed performance KPI targets set by the Operations Manager.
• Create content for websites and social media platforms in the manner of images and video material.
• To assist the Operations Management Team in organising special events, program development and promotions when required.
• To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision.
• Following & adhering to site checklists.
• To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.

General

• To wear the uniform provided by the centre and always adopt a high level of presentation.
• To comply with health and safety processes and procedures.
• Attend training sessions and team meetings as and when required.
• Various administration tasks as and when required.

Note

• You will not actively promote your private business within Wave facilities (including the car park) and to Members.
• You will keep Wave informed of external classes you teach and programs you run. By advising Wave of the classes and programs you run we can ensure that there is no direct conflict of interest.
• You will not promote your private business using images of Wave facilities or Wave members participating in Wave activities.
• If a Wave member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation).
• You will make every effort to attend team meetings.
• It is desired that you will have both L3 PT qualifications and GP referral or be willing to work towards both of these qualifications.
• To deliver appointments in line with relevant qualifications.
• You may be required to work across different sites when cover is needed as per the needs of the business.

Personal Specification

Disposition - Essential

• Customer focused
• Great communicator
• Driven and enthusiastic
• Passions in health & wellbeing
• Creative and intuitive
• Empathetic
• Pro-active & good organisation
• Team Player but also a good leader
• Listening skills

Experience - Essential

• Similar work environment

Experience - Desirable

• Personal Training
• Experience in working with a range of clients including (but not limited to) juniors, seniors, disabilities and referrals

Qualifications - Essential

• Level 2 Fitness Instructing

Qualifications - Desirable

• Ability to obtain qualifications in Exercise Referral
• CIMSPA registered
• Level 3 Personal Training
• GP Referral qualification/The desire to work towards this qualification

Specialist Knowledge - Essential

• Genuine interest in health and fitness
• After training, to be able to undertake preventative maintenance on equipment
• Knowledge of behaviour change and goal setting

Skills - Essential

• Communication skills (verbal and written)
• Computer competent, MS Office software and email

Other - Essential

• To be flexible to the changing demands of the business
• To be able to follow Wave Active Limited's Policies and Procedures

Closing Date:

30/10/2026