Fitness Coach

JDGYMS; Newtownabbey; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms in Newtownabbey, Northern Ireland, announces a role focused on delivering an exceptional member experience. You will engage on the gym floor, lead inductions, run group classes, and assist prospective members through the joining process. Maintain cleanliness and safety while upholding JD Gyms brand standards.

The position requires a Level 3 Personal Trainer qualification and a flexible approach to hours, with a strong team ethos and commitment to outstanding service.

Qualifications

• Passion for fitness, health and wellbeing.
• Represent JD Gyms brand standards in all interactions.
• Enthusiastic and open to learning; adaptable to different members.

Responsibilities

• Engage with members to deliver world-class experiences on every visit.
• Deliver welcome tours to prospective members.
• Lead engaging group exercise classes.
• Deliver member inductions and assist with joining JD Gyms.
• Maintain club cleanliness and brand standards as per guidelines.
• Conduct club standards checks and record results accurately.
• Provide ad hoc member support as needed.
• Ensure safety and compliance with health and safety policies.
• Monitor service delivery through feedback and performance data.

Skills

Passion for fitness

Brand standards

Enthusiastic learner

Adaptive to personalities

Resilient

Member experience

Flexible hours

Team player

Customer service

Education

Personal Trainer qualification (Level 3 EQF 4)

Job description

Role overview:

Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.


• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.


• Deliver engaging group exercise classes


• Deliver engaging and informative member inductions.


• Support prospective members with joining JD Gyms as required.


• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.


• Provide ad hoc support to members as required or observed


• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.


• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.


• Monitor our service delivery through our performance and member feedback.


• Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.


• Strong management and consideration of energy / environmental issues and waste management.


• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people


• Representative of, and embodies, the JD Gyms brand standards and values


• Enthusiastic and open to learning


• Able to flex their style to differing personalities


• Is resilient, and welcome to feedback


• Understands and can articulate the importance of a great member experience.


• Is flexible in approach to hours worked.


• Loves to be part of team that work hard for each other, our members and our local communities.


• Level 3 (EQF Level 4) Personal Trainer qualified