Fitness Coach

Swinton Park Hotel; Masham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

50% discount on food & beverage (up to

50% discount on spa days

Job summary

Swinton Park Hotel is seeking a part-time Fitness Coach to deliver high-quality fitness experiences at the Country Club & Spa. You will assess member needs, design personalised programmes, and guide guests to achieve their wellbeing goals in a luxury hospitality setting.

The role emphasizes exceptional customer service, safety, and upholding high standards across facilities, with flexible shifts and a competitive hourly rate plus TronC.

Qualifications

• Level 2 Gym Instructor Qualification is required.
• Experience in fitness coaching or personal training is essential.
• Excellent customer service skills are essential.
• Knowledge of fitness programme design and exercise prescription is required.

Responsibilities

• Welcome members and guests, delivering a warm, professional environment.
• Provide expert fitness advice and wellbeing guidance.
• Conduct fitness assessments and design personalised exercise programmes.
• Lead member inductions and ensure safe use of gym equipment.
• Motivate members to achieve their fitness goals and promote engagement.
• Lead group fitness classes and upsell services across the estate.

Skills

Customer service

Communication

Fitness coaching

Group fitness

Wellbeing advice

Hospitality mindset

Education

Level 2 Gym Instructor Qualification

First Aid qualification

Job description

We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

The Spa at Swinton Country Club offers a tranquil retreat focused on relaxation, wellbeing, and personalised guest care. Delivering high-quality wellness experiences in an elegant countryside setting, the spa team works to exceptional standards of service, professionalism, and attention to detail within a luxury hospitality environment.

Fitness Coach - Part Time (zero hour contract)

Salary - £12.71 per hour plus Tronc

About the Role

As a Fitness Coach, you will be responsible for providing a warm and welcoming experience for all members and guests, delivering expert fitness advice, and promoting health and wellbeing throughout our Country Club & Spa facilities.

You will work closely with members to assess their fitness needs, design tailored exercise programmes, and support them in achieving their personal goals. Alongside delivering exceptional fitness experiences, you will help maintain the highest standards of cleanliness, safety, and customer care across the facility.

Key Responsibilities Fitness & Member Experience

• Welcome members and guests warmly, creating a positive and professional environment.
• Deliver expert fitness advice and wellbeing guidance.
• Conduct fitness assessments and create personalised exercise programmes.
• Perform member inductions and ensure safe and effective use of gym equipment.
• Motivate and support members in achieving their fitness goals.
• Lead group fitness classes in line with your qualifications.
• Promote member engagement and retention through outstanding customer service.
• Ensure all fitness equipment is operating correctly and report any faults promptly.
• Maintain excellent knowledge of membership packages and promote services accordingly.
• Actively identify opportunities to promote and upsell services across the Country Club, Spa, and wider Estate.

Teamwork & Communication

• Attend team meetings, training sessions, and development programmes as required.
• Maintain clear and effective communication within the Country Club & Spa team.
• Build strong working relationships with colleagues across the Estate, including the Hotel and Bivouac teams, to ensure a seamless guest experience.
• Support colleagues and other departments when required.
• Work flexible shifts to meet the needs of the business.

Service Standards

• Maintain accurate customer records and update information as required.
• Deliver exceptional customer service and represent Swinton Estate professionally at all times.
• Respond confidently and courteously to customer enquiries.
• Maintain up-to-date knowledge of all Estate facilities, products, and services.
• Report for duty punctually, wearing the correct uniform and adhering to grooming standards.
• Participate in all required training and development activities.
• Ensure the highest standards of cleanliness and presentation throughout the fitness facilities.

Health & Safety

• Follow all departmental emergency procedures and fire safety protocols.
• Identify and report hazards promptly and appropriately.
• Work safely at all times to protect yourself, colleagues, and guests.
• Maintain a clean, organised, and hygienic work area.
• Report defective equipment or materials immediately.

We are looking for someone who is

• Passionate about fitness, health, and wellbeing.
• Enthusiastic, energetic and customer focused.
• A confident communicator with excellent interpersonal skills.
• Motivated by helping others achieve their goals.
• Professional, reliable, and able to work both independently and as part of a team.
• Committed to delivering exceptional service standards.
• Flexible and adaptable to the needs of a busy hospitality and leisure environment.

Essential Qualifications & Experience

• Level 2 Gym Instructor Qualification (minimum).
• Fitness coaching or personal training experience.
• Excellent customer service skills.
• Knowledge of fitness programme design and exercise prescription.

Desirable Qualifications & Experience

• Level 3 Personal Trainer Qualification.
• Group exercise qualifications.
• Experience working within a health club, leisure, spa, or hospitality environment.
• First Aid qualification.

Package description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members. Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life. With 30 days' annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we're committed to supporting your wellbeing, security, and professional growth. From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence. Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do. A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!