Fitness Coach

JDGYMS; Llanishen; On-site; GBP 24,000 - 32,000; Full time

Job summary

JD Gyms is seeking a dedicated fitness-focused team member to engage with members, lead group exercise classes, and deliver high-quality inductions. You will ensure the gym floor is welcoming, clean, and aligned with brand standards while supporting new joiners and maintaining safety and community focus.

The role emphasises flexibility in hours, strong customer interaction, and a collaborative team environment where feedback and personal development are encouraged within a health-focused club.

Qualifications

• Passion for fitness, wellbeing and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to flex their style to differing personalities.
• Is resilient, and welcome to feedback.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Loves to be part of a team that work hard for each other, our members and our local communities.
• Level 3 Personal Trainer qualified.

Responsibilities

• Engage with members on the gym floor to prioritise an exceptional member experience.
• Deliver welcoming tours to prospective members in line with JD Gyms brand standards.
• Lead engaging group exercise classes and member inductions.
• Support prospective members with joining JD Gyms as required.
• Maintain club cleanliness to the highest standards set by management.
• Monitor service delivery and record-keeping, and share insights for improvements.

Skills

Fitness passion

Brand standards

Team player

Customer engagement

Communication

Education

Level 3 Personal Trainer (EQF 4)

Job description

Role overview:

Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.


• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.


• Deliver engaging group exercise classes


• Deliver engaging and informative member inductions.


• Support prospective members with joining JD Gyms as required.


• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.


• Provide ad hoc support to members as required or observed.


• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.


• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.


• Monitor our service delivery through our performance and member feedback.


• Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.


• Strong management and consideration of energy / environmental issues and waste management.


• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people


• Representative of, and embodies, the JD Gyms brand standards and values


• Enthusiastic and open to learning


• Able to flex their style to differing personalities


• Is resilient, and welcome to feedback


• Understands and can articulate the importance of a great member experience.


• Is flexible in approach to hours worked.


• Loves to be part of team that work hard for each other, our members and our local communities.


• Level 3 (EQF Level 4) Personal Trainer qualified