Fitness Advisor

Bannatyne Group; Norwich; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Flexible schedule

28 days annual leave

Career & Personal Development training

Mental Health & Well-Being support

Staff Awards and Bonuses

Job summary

Bannatyne Group is seeking a Fitness Advisor to join our health and wellness team in Norwich. You will lead group fitness classes and provide personalised training, assessments and tailored plans to help members reach their goals.

Join a supportive environment with a focus on safety, up-to-date fitness guidance, and opportunities to promote services and memberships to enhance the member experience.

Qualifications

• Strong interpersonal and communication skills with a customer-focused attitude.
• Passion for health, wellness and customer service.
• Ability to establish rapport, build trust and demonstrate credibility.
• Flexible hours, including weekends and holidays.
• Desirable HND level in Health and Fitness.
• Beneficial Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualifications (ETM, Spin, etc.).

Responsibilities

• Lead group fitness classes and provide one-on-one training sessions.
• Provide personalised fitness assessments and tailored workout plans for members.
• Offer guidance on exercise techniques, equipment usage and overall wellness.
• Motivate and support members to achieve fitness goals.
• Ensure the fitness area is safe, clean and well maintained.
• Stay updated with latest fitness trends to provide cutting edge advice.
• Promote Bannatyne's services, offers and memberships to enhance member experience.
• Monitor and drive KPIs related to member engagement and revenue via PT sessions and classes.

Skills

Interpersonal skills

Customer service

Communication

Education

HND in Health and Fitness

Level 3 Gym Instruction/Personal Training

Job description

"

Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you!

Our Perks

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Fitness Advisor

• Lead group fitness classes and provide one-one training sessions.
• Provide personalised fitness assessments and develop tailored workout plans for members.
• Offer guidance on exercise techniques, equipment usage, and overall wellness.
• Motivate and support members in achieving their fitness goals.
• Ensure the fitness area is safe, clean and well maintained.
• Stay updated with the latest fitness trends and techniques to provide cutting edge advice.
• Promote Bannatyne's services, special offers, and membership packages to enhance the member experience.
• Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart.

Be qualified in Reps L2

• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• It would be desirable if you were educated to HND level in Health and Fitness.
• It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc)

"