First Line Manager

The TJX Companies, Inc; Wakefield; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Great work-life balance

4-day, 36-hour week

Fixed 3-week rota

Competitive salary

10% discount

Job summary

TJX Europe is seeking an experienced First Line Manager to lead large, diverse teams at our Wakefield site. You will coach and motivate staff, manage resources, and drive operational goals to deliver a consistent customer experience in a fast-moving environment.

The role emphasizes shaping performance cultures, HR/payroll processes, and implementing standard operating procedures. You will identify talent, develop potential, and collaborate with distribution centers, stores, and offices to

Qualifications

• Experience in retail management or operations is preferred.
• Strong leadership and communication skills with the ability to mentor diverse teams.
• Proven track record of driving performance and improving processes.

Responsibilities

• Leading large-scale, culturally diverse teams to implement operational and functional goals through partnering, coaching and leadership.
• Responsible for resource planning within the department, effectively handling day-to-day metrics across your shift in collaboration with the rest of the site.
• Shaping a culture of effective performance through hard-working teams and individuals, spotting talent and developing potential.
• Handling all HR and payroll processes, ensuring a fair and consistent approach is applied in line with TJX policies and procedures.
• Finding ways to improve what we do and ensuring everyone understands the standard process of their role.

Job description

Job Title

First Line Manager

Employer

TJX Companies, TJX Europe

Working hours

40 hours per week

Location

Wakefield, WF11 0BE, West Yorkshire, United Kingdom

EUR UK Wakefield Processing Centre

Job Description

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team- a Fortune 100 company and the world's leading off-price retailer.

At TJX Europe, we're looking for Operational leaders to join our team. If you're currently working in Distribution, Retail Management or leading a team in hospitality, if people are your passion and encouraging your team to be their best is your drive, then we want to hear from you.

Day to day

• Leading large-scale, culturally diverse teams to implement operational and functional goals through partnering, coaching and leadership.
• Responsible for resource planning within the department, effectively handling day-to-day metrics across your shift in collaboration with the rest of the site.
• Shaping a culture of effective performance through hard-working teams and individuals, spotting talent and developing potential.
• Handling all HR and payroll processes, ensuring a fair and consistent approach is applied in line with TJX policies and procedures.
• Finding ways to improve what we do and ensuring everyone understands the standard process of their role.

About you

• A brilliant team leader and communicator, perhaps with retail, manufacturing, hospitality, production, or call centre experience
• A track record of identifying and developing talent with the ability to get the best out of every team member
• A skilled problem solver who can think on their feet, as there's constantly a new opportunity to address.

What you'll get

• Great work-life balance
• A 4-day, 36 hour working week with opportunities for overtime
• Fixed, 3-week rota so you know exactly when you will be working and only working one in every three
• Competitive salary
• 10% discount

EEO / Equality

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy, race, religion or belief and/or sexual orientation.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

Grovehall Lane