First Line Manager

GXO Logistics, Inc.; Swanwick CP; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics provider in the UK is seeking a First Line Manager to oversee a team in their NHS Supply Chain contract. This hands-on role requires strong leadership skills and the ability to motivate and manage staff in a dynamic environment. Ideal candidates should have proven experience in a logistics or warehouse setting, as well as analytical abilities and problem-solving skills. Competitive salary and benefits included.

Benefits

Dental insurance plans

Company sponsored pension scheme

24/7 online GP service

Employee assistance programme

High street discounts

Qualifications

• Proven experience of leading successful teams in a complex, fast-moving logistics environment.
• Strong computer literacy with experience in WMS systems.
• Ability to manage change and develop a team.

Responsibilities

• Manage and motivate your team to achieve productivity and accuracy targets.
• Plan and adjust staffing levels to meet operational requirements.
• Ensure compliance with SOPs, health & safety, and company policies.

Skills

Leadership

Analytical abilities

Numerical abilities

Problem-solving skills

Attention to detail

Tools

WMS systems

Job description

Overview

Here at GXO, we’re looking for a First Line Manager to join our NHS Supply Chain contract, based in Alfreton. You’ll play a key role in planning, coordinating, and supervising the activities of a team of operatives. You’ll provide leadership, motivation, and training to ensure operational effectiveness and that all daily targets are met. This is a hands‑on role in a dynamic environment where flexibility, problem‑solving, and strong communication skills are essential.

Responsibilities

• Manage and motivate your team to achieve productivity and accuracy targets
• Plan and adjust staffing levels to meet operational requirements
• Ensure compliance with SOPs, health & safety, and company policies
• Handle disciplinary, absence, and grievance issues in line with our HR policy
• Support continuous improvement initiatives and share ideas with management

Qualifications

• Proven experience of leading successful teams in a complex, fast‑moving logistics/warehouse environment
• Strong analytical and numerical abilities
• Computer literate; experience with WMS systems
• Ability to manage change and develop a team
• Strong problem‑solving skills and attention to detail

About GXO

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Employment Details

We invite you to consider the role: Do you have what it takes to lead and inspire a team? Can you balance people management with operational excellence? Are you ready to make a real impact in a fast‑paced environment?

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a full‑time, permanent position. You’ll be working Monday to Friday, on rotating shifts of 06:00 to 14:00 & 14:00 to 22:00.

Salary & Benefits

We’re looking to offer a salary of up to £29,675.91 per annum plus a 13% shift premium and 22 days annual leave (plus bank holidays).

Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!