First Line Manager

DHL Supply Chain; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics provider is searching for a Warehouse First Line Manager in Milton Keynes. You will oversee warehouse operations, optimize processes, and lead a team in a fast-paced environment. Ideal candidates will have significant warehouse management experience and strong supervisory skills. This permanent full-time role offers various benefits, including a discretionary bonus and a generous pension scheme.

Benefits

Free on-site parking

On-site canteen

25 days annual leave

Discretionary bonus

Flexible working options

Generous pension scheme

Free 24/7 GP consultations

Retail discounts

Qualifications

• Previous warehouse management experience (First Line Manager or above) is essential.
• Exceptional organisational and problem-solving skills, with attention to detail.
• Ability to execute site plans efficiently in a fast-paced environment.

Responsibilities

• Coordinate and provide support for a safe and efficient operation.
• Conduct monthly 1-2-1's and performance reviews with your team.
• Communicate productivity and profitability targets to the team.

Skills

Warehouse management experience

Supervisory skills

Organisational skills

Problem-solving skills

Communication skills

Tools

Microsoft packages

Blue Yonder

Job description

Position: Warehouse First Line Manager
Location: Milton Keynes (MK4 3FU)
Shift patterns: Monday-Friday, day time hours (10:00-18:00 or 11:00-19:00)
Contract Type: Permanent (Full-Time)

Ready to lead the charge at DHL Supply Chain? We're on the hunt for a Warehouse First Line Manager in Milton Keynes! If you love optimising operations and inspiring teams in a fast-paced environment, this is your chance to shine. Join us for an exciting adventure in logistics-let's make warehouse magic happen together!

WHAT YOU'LL DO

• To coordinate and provide support and information in the running of a safe and efficient operation
• Conduct monthly 1-2-1's and performance reviews with your team
• Identify training gaps and make sure cross training plans are put in place and executed, in line with Excellence School requirements
• Track the % of errors and damage to goods at individual level and address these issues during performance reviews with employees
• Accountable for briefing and training the team with regard to any procedural or process changes and ensuring that the required level of checks and balances are in place
• Communicate productivity, profitability targets to your team ensuring they have a clear understanding of what is expected of them
• Ensure adequate safety monitoring processes are in place to promote safety first culture
• Ensure regular checks are carried out of all MHE, Safety equipment and WI care points

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous warehouse management experience (First Line Manager or above) is essential
• Supervisory skills - managing individual performance, absenteeism, conflict and development
• Exceptional organisational and problem-solving skills, with a keen eye for detail
• A hands‑on approach, ready to roll up your sleeves and tackle challenges head‑on and in the right way
• System knowledge would be beneficial (Blue Yonder), Microsoft packages
• Ability to execute site plans efficiently and effectively in a fast‑paced environment
• Excellent communications skills - Verbal and written

WHY JOIN US?

• Free on-site parking
• On-site canteen (serves hot & cold food)
• 25 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experiences of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 20th and 27th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.