First-Line IT Support Technician — Launch Your IT Career

Corriculo Ltd; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading organisation in IT support is seeking a motivated 1st Line IT Support Technician in Cumbria. You will be the first point of contact for IT assistance, logging support tickets and resolving issues. Ideal candidates will have strong communication and customer service skills, with a good understanding of IT fundamentals and Microsoft Office. This role offers ongoing training and a flexible benefits package.

Benefits

Ongoing professional training

Flexible benefits package including pension

Private medical cover

Qualifications

• Genuine interest in building a career in IT Support.
• Strong communication and customer service skills.
• Good understanding of Microsoft Office and IT fundamentals.

Responsibilities

• First point of contact for IT assistance.
• Log and manage support tickets.
• Provide support across multiple sites.

Skills

Communication skills

Customer service skills

IT fundamentals

Microsoft Office

Job description

A leading organisation in IT support is seeking a motivated 1st Line IT Support Technician in Cumbria. You will be the first point of contact for IT assistance, logging support tickets and resolving issues. Ideal candidates will have strong communication and customer service skills, with a good understanding of IT fundamentals and Microsoft Office. This role offers ongoing training and a flexible benefits package.