Fire Protection Maintenance Manager

Position 1 Recruitment; Attleborough; On-site; GBP 46,000 - 55,000; Full time

Job summary

A recruitment agency is seeking an experienced Fire Protection Maintenance Manager in Attleborough to oversee Maintenance Administration and Engineering teams. The ideal candidate will drive efficiency, inspire teams, and ensure compliance with safety standards. With a salary of up to £55,000, this permanent position offers comprehensive employee benefits, including generous annual leave and life insurance.

Benefits

Life Insurance: 3x annual salary (post-probation)

Annual Leave: 24 days + bank holidays

Free On-site Parking

Employee Assistance Programme (EAP)

Summer & Christmas Events

Qualifications

• Proven leadership in maintenance or engineering management.
• Strong organisational, planning, and problem-solving skills.
• Proficiency in Microsoft Office and maintenance management software.
• Excellent communication, customer service, and financial management skills.

Responsibilities

• Lead the Maintenance Admin and Engineering teams.
• Support recruitment, training, and performance management.
• Ensure compliance with company policies and safety standards.
• Oversee maintenance planning and delivery for efficiency.

Skills

Leadership in maintenance or engineering management

Organisational skills

Planning skills

Problem-solving skills

Excellent communication

Customer service

Financial management

Education

NEBOSH or IOSH certification

Tools

Microsoft Office

Maintenance management software

Job description

Fire Protection Maintenance Manager / Permanent / Attleborough / Up to £55,000

Note: This role is not eligible for sponsorship.

Position 1 Recruitment is seeking an experienced Maintenance Manager to lead and develop our Maintenance Department. This key role oversees the Maintenance Administration team, Maintenance Engineering team, and Maintenance Key Account Manager (KAM), ensuring high standards of performance and service.

The successful candidate will deliver efficient operations, drive continuous improvement, and build team capability to support growth. We're looking for a results-driven leader with proven experience in maintenance or engineering management, strong commercial awareness, and the ability to inspire and guide teams.

Employee Benefits

• Life Insurance: 3x annual salary (post-probation)
• Annual Leave: 24 days + bank holidays (3 for Christmas shutdown)
• Free On-site Parking
• Employee Assistance Programme (EAP)
• Summer & Christmas Events

Key Responsibilities

Leadership & People Management

• Lead the Maintenance Admin and Engineering teams (three direct reports: Senior Coordinator, Senior Engineer, and KAM).
• Coach and develop staff, ensuring efficient, high-quality maintenance delivery.
• Support recruitment, training, and performance management.
• Ensure compliance with company policies, safety standards, and best practices.

Operational Management

• Oversee maintenance planning, coordination, and delivery for maximum efficiency and customer satisfaction.
• Manage schedules, KPIs, and reporting of maintenance operations.
• Collaborate with the Senior Coordinator and Engineer on resource planning, documentation, and invoicing.
• Ensure effective communication with clients and internal stakeholders.

Customer Relations & Contract Management

• Act as the primary contact for maintenance clients, fostering strong relationships and resolving service issues.
• Manage contracts, SLAs, and KPIs; assist with renewals and pricing approvals.
• Review and approve maintenance quotations.

Health, Safety & Compliance

• Ensure all maintenance work meets HSE and company standards.
• Maintain and update RAMS documentation.
• Investigate incidents and implement corrective actions.

Business Impact

Direct: Customer satisfaction, contract compliance, revenue growth, and service quality.

Indirect: Staff morale, company reputation, and certification compliance.

Requirements

• Proven leadership in maintenance or engineering management.
• Strong organisational, planning, and problem-solving skills.
• Proficiency in Microsoft Office and maintenance management software.
• Excellent communication, customer service, and financial management skills.

Desirable

• Knowledge of fire protection systems.
• Electrical/mechanical qualifications.
• NEBOSH or IOSH certification.
• Experience in contract management and negotiation