Fire and Security Engineer

JLA Group; United Kingdom; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading infrastructure solutions company is seeking a Fire Alarm Engineer for field-based work in Leeds. This permanent role involves maintaining safety systems and requires strong customer service skills. The company offers a comprehensive benefits package including wellness support, access to a gym, and generous annual leave. Join a team committed to service excellence and career development.

Benefits

Employee Assistance Programme

Onsite gym

Life assurance

Company pension scheme

Cycle-to-work scheme

Flexible working options

25 days annual leave plus bank holidays

Responsibilities

• Responsible for maintenance of faulty systems during reactive calls.
• Part of the out-of-hours call-out rota.
• Manage van stock for high first fix rates.
• Ensure understanding of service delivery excellence.

Skills

Good customer service skills

Ability to communicate clearly

Able to use own initiative

Education

FIA Foundation

FIA Environmental

Part P Electrical

Asbestos Training

PAT Testing

BFC Extinguishers

FIA Maintenance Unit

Job description

Job Title

Fire Alarm Engineer

Location

Leeds, York, Harrogate, Huddersfield

Salary

Up to £36,000 Depending on experience

Vacancy Type

Permanent/Full Time

Job Description

Function

Fire

Location

Field based

Reports to

Service Manager (North/South)

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on‑site operations team working with daily with customers.

Benefits

When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well‑being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in‑person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle‑to‑work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work‑life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

Safety systems maintenance engineer including reactive calls

Key tasks

• Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
• Part of the OOH call out rota.
• To carry enhanced van stock to achieve high 1st fix rate.
• Responsible for van stock in the same manner as level 1 and 2.

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

• Awareness of your operational and regulation risks which may impend your operations.
• Responsibility for reporting to your line manager any risk which may impact the business.

Managing Health & Safety

• Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements.
• Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Knowledge and Skills

• Good understanding of safety systems
• Understanding of relevant BS to task
• Able to fault find and rectify

Personal qualities

• Good customer service skills
• Ability to communicate clearly.
• Able to use own initiative.

Experience

(not specified explicitly, see other sections for relevant experience)

Essential

(attributes required for candidate to be considered)

Desirable

(attributes can be trained or developed)

Qualifications

• Asbestos Training
• FIA Foundation
• FIA Environmental
• FIA H&S
• PAT Testing
• BFC Extinguishers
• Part P Electrical
• FIA Maintenance Unit