Fire Alarm Service Engineer

JLB Recruitment Ltd; Wales; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Fire Alarm Service Engineer to ensure systems are maintained and compliant. This role involves conducting servicing, fault-finding, and repairs across various properties. The ideal candidate will have significant experience with fire alarm systems and excellent problem-solving skills. This position offers a competitive salary, company vehicle, and opportunities for career growth.

Benefits

Competitive salary and overtime pay

Company vehicle, tools, and mobile phone

Paid holidays and sick leave

Pension scheme

Ongoing training and certification support

Opportunities for career progression

Qualifications

• Proven experience in servicing and maintaining fire alarm systems.
• Strong working knowledge of fire alarm system brands.
• Full, clean driving licence.

Responsibilities

• Conduct routine servicing and maintenance of fire alarm systems.
• Perform system diagnostics and emergency repairs.
• Maintain and update service records and compliance documentation.

Skills

Servicing and maintaining fire alarm systems

Fault-finding and problem-solving

Strong communication skills

Knowledge of BS 5839

Education

Relevant trade qualifications (ECS/CSCS)

FIA Units 1-5 or equivalent

Tools

Notifier

Gent

Honeywell

Job description

The Fire Alarm Service Engineer is responsible for the servicing, maintenance, fault-finding, and repair of fire detection and alarm systems in a range of commercial, industrial, and residential properties. This role plays a critical part in ensuring system reliability, safety compliance, and client satisfaction.

Responsibilities

• Conduct routine servicing, maintenance, and testing of fire alarm systems to ensure they meet all required standards and regulations (e.g., BS 5839, NFPA 72).
• Perform system diagnostics, fault finding, and emergency repairs on-site.
• Modify existing fire alarm systems as required (e.g., panel upgrades, device replacement, wiring corrections).
• Respond to service calls promptly, diagnose issues, and restore system functionality efficiently.
• Provide technical support and advice to clients regarding system performance, upgrades, and compliance.
• Ensure all work is completed to the highest quality and documented accurately.
• Maintain and update service records, reports, and compliance documentation.
• Liaise with contractors, building managers, and other engineers as necessary.
• Stay current with applicable standards, industry practices, and manufacturer training.

Qualifications and Skills

• Proven experience in servicing and maintaining fire alarm systems (minimum 2-3 years preferred).
• Strong working knowledge of systems such as: Notifier, Gent, Advanced, Morley, Kentec, Apollo, Hochiki, Siemens, Honeywell, or similar.
• Familiarity with emergency lighting, smoke ventilation, or other life safety systems is advantageous.
• Knowledge of BS 5839.
• Valid ECS card / CSCS card or relevant trade qualifications.
• FIA Units 1-5 or equivalent certifications.
• Excellent fault-finding and problem-solving abilities.
• Strong communication and interpersonal skills.
• Full, clean driving licence.
• Ability to work independently and manage multiple jobs per day.

Additional Requirements

• Participate in on-call rota for out-of-hours service response.
• Willingness to travel to various client sites, sometimes at short notice.
• Ability to pass background checks and security clearances for sensitive sites.

Benefits

• Competitive salary and overtime pay
• Company vehicle, tools, and mobile phone
• Paid holidays and sick leave
• Pension scheme
• Ongoing training and certification support
• Opportunities for career progression