Fire Alarm Maintenance Engineer

ACL (Alarm Communication Limited); Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Performance-based bonus scheme

Generous earning potential

Paid travel time

Aviva pension plan

Life assurance

22 days annual leave

Access to mental health support

Ongoing professional training

Job summary

A leading fire protection company is seeking a Fire Alarm Maintenance Engineer to handle maintenance and support for networked fire alarm systems. The role requires at least 2 years of experience, customer orientation, and a passion for quality work. With a competitive salary of up to £35,000 and numerous benefits, including performance bonuses and ongoing professional training, this position offers a great opportunity for career progression within the industry.

Qualifications

• At least 2 years’ experience as a Fire Alarm Maintenance Engineer.
• Experience with maintaining multi-panel networked fire alarm systems.
• Ability to adapt and respond to clients.

Responsibilities

• Work with established team and look after key accounts.
• Complete maintenance, reactive works, and projects on fire alarm systems.
• Identify improvements and recommend upgrades.

Skills

Customer-oriented

Attention to detail

Time management

Adaptability

Desire for continuous learning

Job description

Fire Alarm Maintenance Engineer – South East / Surrey / Hampshire / Berkshire

Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the South East London Area.

Base Pay Range

£30,000.00–£35,000.00

Responsibilities

• Work with our established team in the area and look after a selection of key accounts.
• Complete maintenance, reactive works, small works and projects on large‑scale networked fire alarm systems.
• Identify system improvements, recommend remedial and upgrade opportunities, and contribute to continuous service enhancement.
• Participate in regular review meetings with the Contract Manager and build strong, collaborative relationships with end users.
• Mentor and support apprentices and junior engineers within the team.

Qualifications & Experience

• At least 2 years’ experience as a Fire Alarm Maintenance Engineer.
• Experience with maintaining multi‑panel networked fire alarm systems.
• Customer‑oriented, with the ability to adapt and respond to clients in different situations.
• Good attention to detail and a person who can prioritise and manage their time effectively.
• Passion to continue to learn and develop themselves and their skills.
• Desire to install and maintain systems to the highest standards.

Benefits

• Highly competitive basic salary up to £35,000.
• Attractive performance‑based bonus scheme.
• Generous earning potential, including paid overtime, paid travel time and participation in a 1‑in‑20 call‑out rota paid door‑to‑door.
• Aviva pension plan.
• Life assurance at four times your annual salary.
• 22 days of annual leave, plus all bank holidays, increasing with long service.
• Enhanced Employee Referral Scheme, offering up to £1,000 per successful referral.
• Access to dedicated mental health and well‑being support services.
• Employee Recognition Programme.
• Working in small, knowledgeable teams – learn from the best in the industry.
• Ongoing professional training through FIA, equipment manufacturers and our own in‑house Training Academy.
• Structured development pathways and genuine opportunities for career progression, including two appraisals per year.
• Team Building and Social Events – Team meetings, Summer and Christmas social events.

About Alarm Communications

Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their business’s future. Working across our three core services – Fire & Life Safety systems, Security systems and Building Energy Management systems – ACL is part of the UK’s fastest‑growing and most innovative consortium of fire, life safety and security service providers.

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities – please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Industries

IT Services and IT Consulting

Location

Surrey, South East London area (main office in Surrey).