FinTech TAM Lead: Data Connectivity & Partner Success

Intuit Inc.; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial technology company is seeking a Staff Customer Experience professional to join the Data Exchange team. The Technical Account Manager will focus on technical account management, ensuring high-quality data connectivity for products like Quickbooks. Candidates should have at least 5 years of experience in a relevant role, strong communication skills, and a deep understanding of financial technologies. This role offers a competitive compensation package and the potential for travel.

Benefits

Competitive salary

Cash bonus potential

Equity rewards

Comprehensive benefits

Qualifications

• 5 years of experience in technical account management or partner-facing technical role.
• Strong understanding of financial technologies and APIs.
• Excellent analytical abilities and partner-centric mindset.

Responsibilities

• Monitor provider connection health and analyze performance against SLAs.
• Provide insights to support provider integration initiatives.
• Serve as the primary technical contact for assigned partners.
• Manage and prioritize API issues for timely resolution.

Skills

Customer obsession

Technical account management

Data analysis

Financial technology understanding

Communication skills

Problem-solving

Organizational skills

Education

Bachelor's degree in Computer Science or related field

Master's degree

Tools

Tableau

Splunk

SQL

Salesforce

Job description

A leading financial technology company is seeking a Staff Customer Experience professional to join the Data Exchange team. The Technical Account Manager will focus on technical account management, ensuring high-quality data connectivity for products like Quickbooks. Candidates should have at least 5 years of experience in a relevant role, strong communication skills, and a deep understanding of financial technologies. This role offers a competitive compensation package and the potential for travel.