FinTech Application Support Engineer (Linux & Automation)

Cantor Fitzgerald; Belfast; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global financial infrastructure company is seeking a Customer Support Engineer for their Belfast office. The role requires over 3 years of experience in customer support, preferably in financial services. Candidates should have a strong passion for technology, experience in first and second level support, and familiarity with Unix/Linux environments. This position offers the opportunity to work both independently and as part of a global team, with responsibilities including user support and adapting to changing processes.

Qualifications

• 3+ years of experience in customer support, specifically in financial services.
• Ability to work effectively in a team and independently.
• Willingness to learn new technologies.

Responsibilities

• Support users in understanding core products.
• React and adapt to changing support processes.
• Learn new concepts as needed in the role.

Skills

Passion for technology

First and second level support

Customer onboarding

Strong skills in Unix/Linux

Knowledge of common scripting languages

Job description

A global financial infrastructure company is seeking a Customer Support Engineer for their Belfast office. The role requires over 3 years of experience in customer support, preferably in financial services. Candidates should have a strong passion for technology, experience in first and second level support, and familiarity with Unix/Linux environments. This position offers the opportunity to work both independently and as part of a global team, with responsibilities including user support and adapting to changing processes.