FINEX Professional Indemnity Broker

Willis Towers Watson; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance broking firm in London is looking for a Professional Indemnity Broker to manage complex client portfolios and deliver tailored broking strategies. The ideal candidate has a background in Professional Indemnity insurance, strong interpersonal and negotiation skills, and is proactive about learning. This role offers a competitive salary and numerous benefits including hybrid working options, private healthcare, and a generous pension scheme.

Benefits

25 days of annual leave

Private healthcare

Life insurance

Defined contribution pension scheme

Electric vehicle car scheme

Qualifications

• Minimum 2 years of experience in the insurance market.
• Excellent general insurance knowledge.
• Ability to manage workload and work to challenging deadlines.

Responsibilities

• Support the placement and renewal of Professional Indemnity insurance programmes.
• Manage day-to-day client communications.
• Negotiate terms and coverage with insurers.
• Enhance value for clients through innovative risk solutions.

Skills

Professional Indemnity broking knowledge

Interpersonal skills

Negotiation skills

Teamwork

Microsoft Office proficiency

Education

ACII qualification or progress towards CII qualifications

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

As a Professional Indemnity Broker at WTW, you will play a pivotal role in delivering high-quality broking and placement services to our clients, with a particular focus on Professional Indemnity (PI) risks. This position requires market knowledge, technical expertise, and the ability to manage complex client portfolios with confidence and autonomy. You will be instrumental in supporting placement strategy, shaping best practices within the PI broking space, and supporting the continued growth and success of our Professional Lines offering in the London market. You will work closely with Client Executives, and across our client service teams as well as other internal stakeholders to ensure seamless delivery, uphold Service Level Agreements (SLAs), and continuously enhance client satisfaction. In addition to core placement activities, you will

Responsibilities

• Support the placement and renewal of complex Professional Indemnity insurance programmes for a diverse portfolio of clients.
• Serve as the primary broking contact, managing day-to-day client communications and ensuring a smooth client journey throughout the placement lifecycle.
• Design and deliver tailored broking strategies that reflect client needs and current market conditions.
• Negotiate terms and coverage with insurers in the London and international markets to secure optimal outcomes for clients.
• Collaborate cross-functionally with Sales, Client Management, Technical Support, Client‑Facing Support, and Operations teams to drive seamless service delivery.
• Identify opportunities to enhance value for clients through risk solutions, alternative placements, and innovation.
• Act as a subject matter expert in the PI space, providing technical guidance internally and externally.
• Maintain strong working relationships with key insurer partners, leveraging market intelligence and influencing underwriter engagement.
• Participate in strategic initiatives to enhance broking delivery, streamline processes, and shape WTW’s broader PI practice.

Qualifications

• Experience in Professional Indemnity broking, preferably within the London market.
• Excellent general insurance knowledge.
• Strong interpersonal and negotiation skills.
• Minimum 2 years of experience in the insurance market.
• Ability to interact with both internal and external stakeholders.
• Ability to work well in a team environment but also under your own initiative.
• Ability to prioritize and manage workload and work to challenging deadlines.
• Good Microsoft Office skills particularly Excel, Word and PowerPoint.
• ACII qualified or interested in progressing with CII qualifications.
• Proactive learning attitude — willingness to absorb technical PI knowledge, follow market developments, and gradually take on more responsibility.

Benefits

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offer includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle‑to‑work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.