Fine Dining Waiting Staff

CH&CO; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Weekly pay

Flexible hours

Casual Worker App

Training & development

Life assurance

Pension

Discounts platform

Healthcare support

Job summary

Craft Crew agency is seeking friendly Waiting Staff to join our casual workforce and help deliver outstanding service across fine dining venues. You’ll be the face of premium venues, ensuring guests have memorable experiences with polish and a professional approach.

Work across multiple locations with flexible shifts, weekly pay and access to our Casual Worker App to pick shifts at iconic sites like Tower of London, Southbank Centre and Kew Gardens. Training and development are provided.

Qualifications

• Previous experience working in fine dining or high-end hospitality environment is essential.
• Flexibility to work a variety of shifts, venues and events is essential.
• A thorough understanding of fine dining service standards, including plate service, tray service and formal table etiquette.
• Excellent communication and interpersonal skills with a professional approach.
• A genuine passion for delivering outstanding customer service.
• The ability to remain calm, organised and efficient in fast-paced service environments.
• A confident, professional, friendly and approachable personality.

Responsibilities

• Deliver professional plate service, tray service, silver service and food and beverage service to the highest standards.
• Welcoming guests, presenting menus, taking orders accurately and demonstrating excellent product knowledge.
• Maintaining high standards of presentation, table setting and dining room organisation.
• Serving food and beverages with confidence, attention to detail and adherence to fine dining etiquette.
• Anticipating guest needs and responding promptly and professionally to requests and enquiries.
• Supporting hospitality teams to deliver seamless service at restaurants, hotels and private events.
• Ensuring all health, safety and food hygiene procedures are followed at all times.

Skills

Fine dining service

Customer focus

Professional demeanor

Effective communication

Calm under pressure

Approachable personality

Job description

Do you have a passion for hospitality and a talent for making people feel welcome? We are seeking friendly, professional and customer-focused Waiting Staff to join our casual workforce at the Craft Crew agency. As the face of our clients’ venues, you will help create memorable fine dining experiences through exceptional service, a positive attitude and attention to detail. If you thrive in hospitality environments, enjoy engaging with people and take pride in delivering outstanding customer service, we’d love to hear from you! Working in line with our values of Craft, Creativity and Community, you'll help deliver exceptional products and customer experiences while enjoying the flexibility to work across multiple locations and choose shifts that suit your lifestyle as part of our casual team.

What You’ll Be Doing

• Delivering exceptional customer service and creating memorable guest experiences in fine dining and premium hospitality environments.
• Providing professional plate service, tray service, silver service and food and beverage service to the highest standards.
• Welcoming guests, presenting menus, taking orders accurately and demonstrating excellent product knowledge.
• Maintaining high standards of presentation, table setting and dining room organisation.
• Serving food and beverages with confidence, attention to detail and adherence to fine dining etiquette.
• Anticipating guest needs and responding promptly and professionally to requests and enquiries.
• Supporting hospitality teams to deliver seamless service at restaurants, hotels and private events.
• Ensuring all health, safety and food hygiene procedures are followed at all times.

What We’re Looking For

• Previous experience working in fine dining or high-end hospitality environment is essential.
• Flexibility to work a variety of shifts, venues and events is essential.
• Previous experience working for a hospitality staffing agency is desirable.
• A thorough understanding of fine dining service standards, including plate service, tray service and formal table etiquette.
• Excellent communication and interpersonal skills with a professional approach.
• A genuine passion for delivering outstanding customer service.
• The ability to remain calm, organised and efficient in fast-paced service environments.
• A confident, professional, friendly and approachable personality.

What’s In It For You?

• Weekly pay
• Flexible working hours to suit your lifestyle
• Access to our Casual Worker App, allowing you to pick and choose shifts at venues such as Tower of London, Southbank Centre, Old Royal Naval College, Kew Gardens, UCL and many more!
• eLearning platform with mandatory training and opportunities to develop new skills
• Personal development and training opportunities
• Life assurance scheme
• Pension scheme
• Compass exclusive benefits and discounts platform
• Lifestyle perks and savings across a wide range of retailers and services
• Health and wellbeing support programmes

Why Join Craft Crew?

Whether you're looking for extra shifts, greater flexibility, or the chance to work in some of the most exciting and exclusive hospitality venues including Tower of London, Southbank Centre, Old Royal Naval College, Kew Gardens, UCL and many more, Craft Crew offers a rewarding and supportive environment where your talent can shine. Every shift brings new experiences, new people, and the opportunity to do what you love.