Financial Crime Manager

Goodman Masson; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

A financial services firm in London is seeking a Financial Crime Manager to provide expert advice and oversight on financial crime risks, KYC escalations, and fraud investigations. The ideal candidate will have strong experience in financial crime advisory within a regulated environment. Responsibilities include supporting investigations, ensuring compliance with AML/CTF regulations, and promoting a strong compliance culture within the organization. Excellent analytical skills and the ability to communicate effectively with senior stakeholders are essential for success in this role.

Qualifications

• Strong experience in financial crime advisory, ideally including KYC escalations.
• Experience in a regulated financial services environment.
• Solid understanding of AML/CTF regulations and conduct rules.
• Comfortable making independent, risk-based decisions with limited escalation.
• Strong analytical and investigative skills with the ability to assess complex information quickly.
• Excellent communication skills with confidence advising senior stakeholders.
• Team-oriented, collaborative approach and commitment to high ethical standards.

Responsibilities

• Provide expert advice on financial crime risk and regulatory obligations.
• Review and advise on escalated KYC and due diligence cases.
• Support investigations into suspected fraud across various financial activities.
• Support investigations into suspected fraud across pensions and mortgage-related activity.
• Assess fraud risk indicators and work with internal teams to ensure timely escalation and resolution.
• Liaise with relevant internal stakeholders to manage and document investigations effectively.
• Support AML/CTF, sanctions and fraud regulatory reporting obligations.
• Assist in producing dashboards, MI and regular updates for senior management, including contributions to the Compliance control effectiveness framework.
• Monitor regulatory change and support the implementation of new or updated requirements.
• Conduct financial crime risk assessments across insurance, asset and mortgage business lines.
• Evaluate exposure to money laundering, sanctions breaches and fraud risk, recommending enhancements to controls.
• Support horizon scanning for emerging financial crime risks.
• Support financial crime-related surveillance activities, including the review of alerts generated by monitoring systems.
• Document decisions and ensure escalations are handled in accordance with internal standards.
• Promote a strong compliance and conduct culture across the organisation.
• Act in line with Consumer Duty by ensuring customer outcomes are central to decision-making.
• Maintain awareness of regulatory developments and proactively support forward-looking compliance planning.
• Contribute to Compliance risk management processes, controls and governance.
• Maintain competence through ongoing professional development and adherence to Conduct Rules.

Skills

financial crime advisory

KYC escalations

risk assessments

fraud exposure

analytical skills

communication skills

team-player mindset

Job description

Location: London
Working Model: 4 days per week in office
Department: Compliance
Reports to: Operational Effectiveness & Controls Lead
Role Type: Permanent
Direct Reports: None
SMCR Classification: Conduct Rules Staff

Role Purpose

The Financial Crime Manager plays a key role within the Compliance function, providing expert advice and oversight across financial crime risk, KYC escalations, fraud, sanctions, and regulatory obligations. The role is hands‑on and judgement‑led, supporting a highly regulated insurance and pensions business in maintaining strong financial crime controls and protecting customer outcomes.

This role is suited to someone who enjoys making independent risk‑based decisions, working closely with senior stakeholders, and operating in a collaborative environment with high standards. Experience within Advisory and Fraud would be beneficial.

Key Responsibilities

KYC Escalations & Advisory

• Review and advise on escalated KYC, CDD and EDD cases, including higher‑risk customers, complex structures and exceptions.
• Support front‑line teams by providing clear, risk‑based guidance on due diligence requirements and financial crime concerns.
• Act as a subject matter expert for KYC issues, ensuring decisions align with the firm's financial crime risk appetite.

Financial Crime & Fraud Investigations

• Support investigations into suspected fraud across pensions and mortgage‑related activity.
• Assess fraud risk indicators and work with internal teams to ensure timely escalation and resolution.
• Liaise with relevant internal stakeholders to manage and document investigations effectively.

Regulatory Compliance & Reporting

• Support AML/CTF, sanctions and fraud regulatory reporting obligations.
• Assist in producing dashboards, MI and regular updates for senior management, including contributions to the Compliance control effectiveness framework.
• Monitor regulatory change and support the implementation of new or updated requirements.

Risk Assessments & Oversight

• Conduct financial crime risk assessments across insurance, asset and mortgage business lines.
• Evaluate exposure to money laundering, sanctions breaches and fraud risk, recommending enhancements to controls.
• Support horizon scanning for emerging financial crime risks.

Surveillance & Monitoring

• Support financial crime‑related surveillance activities, including the review of alerts generated by monitoring systems.
• Document decisions and ensure escalations are handled in accordance with internal standards.

General Responsibilities (Compliance Function)

• Promote a strong compliance and conduct culture across the organisation.
• Act in line with Consumer Duty by ensuring customer outcomes are central to decision‑making.
• Maintain awareness of regulatory developments and proactively support forward‑looking compliance planning.
• Contribute to Compliance risk management processes, controls and governance.
• Maintain competence through ongoing professional development and adherence to Conduct Rules.

Skills & Experience Required

• Strong experience in financial crime advisory, ideally including KYC escalations, risk assessments and fraud exposure.
• Experience working in a regulated financial services environment (insurance, pensions, banking or asset management).
• Solid understanding of AML/CTF regulations, sanctions, JMLSG guidance and conduct rules.
• Comfortable making independent, risk‑based decisions with limited escalation.
• Strong analytical and investigative skills with the ability to assess complex information quickly.
• Excellent communication skills with confidence advising senior stakeholders.
• Team‑player mindset, collaborative approach and commitment to high ethical standards.