Financial Assessment Co-Ordinator

Sefton Metropolitan Borough Council; Liverpool City Region; Hybride; GBP 26 000 - 34 000; Plein temps

Résumé du poste

Sefton Metropolitan Borough Council is seeking a permanent, full-time post of 36 hours per week. The successful applicant will work Monday to Friday on a hybrid basis, from home and in the office once weekly at Magdalen House, Bootle.

The role requires numeracy and literacy, experience delivering a customer-focused service, and the ability to engage with vulnerable adults while collaborating with internal and external agencies.

Qualifications

• Experience delivering a customer-focused service.
• Ability to communicate with vulnerable adults.
• Ability to manage and prioritise own workload.
• Experience using Microsoft Office products.
• Self-motivated with a flexible attitude.

Responsabilités

• Deliver a customer-focused service across the Sefton Borough.
• Work in hybrid mode, visiting clients in their homes when required.
• Attend meetings at council offices across the Borough.

Connaissances

Numeracy

Literacy

Customer service

Communication

Time management

Microsoft Office

Description du poste

About the role

This is a permanent, full-time post of 36 hours per week. The successful applicant will work Monday to Friday on a hybrid basis, working from home and attending the office one day each week at Magdalen House, Trinity Road, Bootle, L20 3NJ.

There will be some visits to clients in their homes throughout the Sefton Borough as required as well as occasional attendance at meetings in other council offices across the Borough.

We are looking for applicants who have excellent numeracy and literacy skills. You must have experience of delivering a customer focused service and be able to communicate with vulnerable adults, as well as building partnerships with internal and external agencies. An ability to manage and prioritise your own workload is essential as is experience in using Microsoft Office products. We are looking for candidates who are self-motivated, can demonstrate a flexible attitude and an ability to work from their own initiative.

The closing date for this vacancy is Sunday 25th October 2026 (or earlier in the event of high volume of applications being received).

Provisional interview dates are Thursday 5th November 2026.

Equal Opportunities

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!