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Financial Aid Counselor (2 positions)

Kent State

England

On-site

GBP 25,000 - 28,000

Full time

Today

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Job summary

A comprehensive educational institution in the United Kingdom is seeking a Financial Aid Counselor to advise students and parents on financial aid options. Responsibilities include counseling on applications, overseeing aid programs, and conducting presentations. The ideal candidate holds a Bachelor's degree in a relevant field and has experience in customer service related to financial aid. This full-time role offers a salary between $34,000 and $37,000, with a commitment to diversity and inclusivity in the workplace.

Qualifications

Bachelor's degree in a relevant field; Master's degree preferred.
Three months experience in student financial aid customer service or a related field.
Knowledge of general financial aid guidelines.

Responsibilities

Counsel students and parents on financial aid options.
Conduct presentations regarding financial aid processes.
Evaluate student financial aid applications and determine award packages.
Oversee various financial aid programs and adjust aid as necessary.
Serve on university committees and perform related duties.

Skills

Written verbal and interpersonal communication

Providing excellent customer service while complying with confidentiality laws

Organization and time management

Attention to detail

Utilizing computer applications i.e. Microsoft Office

Education

Bachelors degree in a relevant field

Masters degree preferred

Tools

Microsoft Office

Banner INB system

Job Title

Financial Aid Counselor

Physical Location

Kent Campus - Kent OH

Salary

$34000 - $37000

Basic Function

To advise students and / or parents on financial aid options; to administer specific financial aid programs. Reports to Assistant Director Student Financial Aid.

Additional Basic Function

Not Applicable.

Examples of Duties

Duties / essential functions may include but not be limited to the following :

Counsel students, parents, University departments and outside agencies on the federal, state and Institutional financial aid application process.
Conduct presentations to clarify federal, state and University regulations regarding the financial aid process.
Evaluate and determine appropriate action for invalid or incomplete student financial aid applications.
Determine award packages; award aid; recalculate and adjust aid; delete federal, state and / or Institutional aid.
Oversee various financial aid programs (e.g. direct loans minority benefits scholarship coordination grant processing University scholarships special circumstances federal work study etc.).
May supervise students and / or provide functional guidance of support staff or other employees who work on a project or assignment on a temporary or intermittent basis.
Serve on university committees.
Perform related duties as assigned.

Additional Examples of Duties

Not applicable.

Minimum Qualifications

Bachelors degree in a relevant field; Masters degree preferred; three months experience in student financial aid customer service or a relevant field.

License / Certification

Not applicable.

Knowledge Of

Personal computer applications

Skill In

Written verbal and interpersonal communication
Providing excellent customer service while complying with confidentiality laws and university policies
Organization and time management
Attention to detail
Utilizing computer applications i.e. Microsoft Office

Ability To

Not applicable

Preferred Qualifications

Knowledge of Banner INB system
Skill in utilizing Microsoft Excel
Knowledge of general financial aid guidelines regarding loans scholarships grants and federal work-study

Assessments

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements

None.

Working Schedule

Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor

Additional Information

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience / education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.

Key Skills