Financial Administrator

Bupa; Southall; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Welcome bonus

Healthcare support

Wagestream access

Holiday entitlement (28 days)

Sick pay scheme

Long service rewards

Free meals

Travel loan

Pension plans

Parental leave

Menopause plan

Gym discounts

Job summary

Bupa seeks a Financial Administrator at Manor Court Care Home in Southall to handle invoicing, income processing, banking and debt management, liaising with Local and Health Authorities.

You will support payroll, purchasing, and supplier payments, ensure proper documentation for admissions, safeguard resident funds, and maintain filing systems while delivering friendly, person-centred service to residents and families.

Qualifications

• You've worked as a Financial Administrator before with experience in providing excellent customer service.
• Friendly, approachable, organised with an eye for detail and the ability to build strong relationships with residents, their families and internal/external teams.
• Your caring attitude underpins everything you do.

Responsibilities

• Use bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.
• Liaising with Local and Health Authorities to ensure information and payment is received.
• Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.
• Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.
• Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.
• Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.
• Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.
• Maintaining a well-ordered filing system, stationery replenishment and personnel file management.

Skills

Customer service

Attention to detail

Organisation

Relationship building

Communication

Job description

Job Description

Financial Administrator

Location: Manor Court Care Home - Britten Drive, North Road, Southall, London UB1 2SH

Salary: £26,422.50 - £33,595.85 per annum depending on experience

Contract: Permanent - 9am - 5pm Monday - Friday

Welcome bonus: £1000*

Carehome.co.uk rating: 9.0 / 10

About Manor Court Care Home

A purpose-built residential care home, Manor Court offers a range of tailored care options for short or long term needs. Care is provided to people living with dementia, Parkinson’s and Huntington's disease and also to the young physically disabled. Palliative care is also available. The home consists of four separate houses each offering comfortable accommodation with a relaxed and friendly atmosphere. Landscaped gardens complete with furnished patio areas, raised flower beds and two sensory gardens provide an ideal setting to relax or socialise. The home also offers a double room, ideal for couples. Manor Court recognises the importance of healthy and nutritious food. The in-house chef has created a range of seasonal menus to ensure residents receive a balanced diet. A hot and cold option is always made available so that all tastes are catered for. Residents are encouraged to take part in daily activities such as film nights, exercise sessions and coffee mornings to socialise and get to know staff and other residents.

You’ll help us make health happen by:

Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management. Liaising with Local and Health Authorities to ensure appropriate information and payment is received. Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions. Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements. Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment. Processing of employee related information and payroll to ensure staff information and payments are accurate and timely. Providing clerical support to the Home Manager, including letter writing, memos and local management reporting. Maintaining a well-ordered filing system, stationary replenishment and personnel file management.

Key Skills / Qualifications needed for this role

You’ve worked as a Financial Administrator before with experience in providing excellent customer service and you’ll have a friendly manner both face to face and over the phone. You’re approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You're dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Important Details

Time Type: Full time

Job Area: Care Home - Facilities & Home Support

Locations: Manor Court

*Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

**Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.