Finance Systems Analyst

Dentons Canada; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

Dentons is seeking a Finance Systems Analyst to deliver technical support, system analysis and administration for our financial platforms. You will champion best practices across Elite 3E, Intapp Time and Emburse, ensuring data integrity and smooth operations firm-wide.

You will work with business and technical teams, plus external vendors, to drive improvements and enable efficient finance processes across global offices.

Qualifications

• 4+ years' experience in Finance, IT or professional services technical support.
• Strong organizational skills with the ability to manage and prioritise multiple activities.
• Experience in a support model with business/technical stakeholders and vendors.
• Ability to identify and implement improvements in service delivery.
• Excellent communication and stakeholder management across offices.

Responsibilities

• Daily monitoring and data integrity checks for financial systems.
• System administration and support for Elite 3E, Intapp Time and Emburse.
• Manage system access control and security configuration.
• Provide timely responses via email, phone and IT helpdesk tools.
• Contribute to system upgrades, testing and process enhancements.
• Liaise with software vendors and escalate issues as needed.

Skills

Strong organizational skills

Excellent communication

Analytical skills

Ability to work under pressure

Stakeholder management

Tools

Elite 3E

Intapp Time

Emburse

SQL (T-SQL)

Microsoft Excel

Job description

Select how often (in days) to receive an alert: Create Alert

Employment:Fixed Term Contract [18 months]

Reports into:Finance Systems Team Leader

Reference number: 10530

The Department

The Finance System T eam plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels.

The Role

Dentons is recruiting a Finance Systems Analyst. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment.

The successful candidate must have:

• 4+ years' experience working within a Finance, IT or professional services technical support team.
• Strong organizational skills with the ability to manage and prioritise multiple activities.
• Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications.
• Skilled in identifying and implementing innovation and improvements in service delivery.
• Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships.

Role Responsibilities

• Daily monitoring and data integrity checks for the suite of financial systems.
• System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
• Handling missing time queries from both Legal Service and Business Service colleagues.
• Administering system access control and configuring system security.
• Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM.
• Undertaking system Month End process as part of a rostered team.
• Support with the development of system and process enhancements and upgrades.
• Support with a variety of testing activity to ensure quality control.
• Liaising with software vendor and managing escalation of issues and working with them where required.
• Effective and timely status reports to line management.
• Assist with process documentation and instructions to ensure compliance and best practice.

Experience, Skills & Knowledge

• Strong Elite 3E experience and knowledge.
• Highly collaborative and able to work with teams and users across offices.
• Excellent communication skills; Meticulous attention to detail.
• Strong analytical skills.
• Excellent organisational and project management skills.
• Demonstrate 'can do' attitude to problem solving.
• Willingness to develop new skills in wide range of technology.
• Good understanding of Microsoft Office suite.
• Customer focused, flexible, results driven and used to operating in a period of change.
• Able to thrive working under pressure and multi-task.
• Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner.
• Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices.
• Experience with financial and system related audits.
• Advanced Microsoft Excel skills for data manipulation and management.
• Experience with Microsoft SQL (T-SQL) or OQL highly advantageous.
• Understanding of databases, servers and system infrastructure beneficial.
• Experience managing or being involved with full life cycle projects beneficial.
• Experience in post-system transition activities and support.
• Process design, implementation, and optimisation.
• Collaboration with developers and technical teams.
• Strong business partnering with stakeholders.

Firm Profile

Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com

Inclusion and Diversity

We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity

Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also “Happy to Talk Flexible Working” and welcome conversations about flexible working arrangements.

Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates.

During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.