Finance-Savvy Cloud Accounting Support Specialist - Hybrid

IRIS; Slough; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading software company in the UK is looking for motivated individuals to join the Accountancy Customer Services team. You will support accountants using their modern cloud-based platform, IRIS Elements. The ideal candidate will have a degree in finance or accounting, along with strong communication skills. This role offers hybrid working, structured onboarding, and opportunities for career progression.

Benefits

Generous holiday allowance

Charity / volunteering days

Income protection insurance

Private healthcare

Enhanced maternity pay

Qualifications

• A degree in Finance, Accounting, Business or a related subject.
• Experience in a finance, tax or accountancy role.
• Current study towards an accounting qualification such as AAT.

Responsibilities

• Act as the first point of contact for accountants.
• Respond to queries via phone, email, or online chat.
• Investigate and resolve customer issues.
• Help customers understand how to use the software.

Skills

Clear and confident communication

Problem-solving skills

Attention to detail

Experience in finance or accounting

Education

Degree in Finance, Accounting, Business or a related subject

Tools

Microsoft Office

Job description

A leading software company in the UK is looking for motivated individuals to join the Accountancy Customer Services team. You will support accountants using their modern cloud-based platform, IRIS Elements. The ideal candidate will have a degree in finance or accounting, along with strong communication skills. This role offers hybrid working, structured onboarding, and opportunities for career progression.