Finance Process Manager

Government Recruitment Service; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A government agency in Birmingham is seeking to grow its finance team. The successful candidate will support various teams while helping to deliver exceptional financial management and value for money. Strong interpersonal skills and comfort with data are essential. This position offers a supportive environment with great benefits, including a generous pension contribution and flexible working options.

Benefits

Employer pension contribution of 28.97%

25 days annual leave, plus 8 bank holidays

Flexible working options

Qualifications

• Strong focus on delivering exceptional customer service.
• Ability to work with various systems and data.
• Experience or readiness to provide specialist finance advice.

Responsibilities

• Clear 90% of all requests/queries to the Service Desk within 5 days.
• Manage the enquiries inbox and respond promptly.
• Maintain Delegations and Authority lists.
• Support DfT Special Requisitioners and Finance Business Partners.
• Perform system tests for new finance processes.
• Ensure timely and accurate monthly and quarterly reports.

Skills

Strong interpersonal skills

Comfortable with data

Customer service orientation

Job description

Can you see yourself growing your finance career in a supportive environment that values your development and wellbeing?

Do you enjoy building strong relationships while helping teams deliver excellent financial management and real value for money?

If so, we'd love to hear from you!

Group Finance plays a pivotal role in the financial management of DfT and this is an exciting opportunity to build your knowledge and gain a professional qualification whilst helping us deliver real value for money to the taxpayer.

We are fully committed to your development as we want you to be the future of our business. We have a proven track record of supporting individuals so that they successfully obtain their qualifications, and you will be surrounded by a strong support network of line managers and colleagues who will help you to embrace the culture of DFT. You will gain all-round experience of working in a busy finance directorate by supporting the teams in DfT’s finance directorate.

We can teach you the tasks you may not be familiar with, but you should be comfortable working with people, systems, numbers and data. You will collaborate with our stakeholders from various teams and departments and deliver exceptional customer service.

Finance Operations provides a range of core services to the whole of DfT, covering Finance, HR and Commercial functions. FO drives continuous improvements in operational and financial management and supports high-profile programmes that help staff at DfT deliver more efficiently and effectively.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DfTc: Department for Transport Central - Department for Transport Careers

The role-holder’s main areas of responsibility are:

• Aim to clear 90% of all requests/queries to the Service Desk within 5 working days.
• Manage the enquiries inbox which provides the first point of contact for queries by providing a timely response to our customers.
• Maintain the Delegations and Authority lists to ensure the correct framework is in place for officials to transact their business.
• Contribute to the Government-wide finance whilst providing support to DfT Special Requisitioners, Finance Business Partners, contract managers and other key stakeholders.
• Provide specialist finance advice to the business including any training and signpost guidance.
• Perform system tests for new finance processes to be deployed into the business.
• Ensure all day-to-day finance processes have guidance notes and documents that are kept up to date.
• Ensure that monthly, quarterly, and statutory Reports and returns are accurate and timely.
• Manage other ad-hoc projects or wider teamwork.
• Responsible for a small team

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.