Finance Operations Officer. Job in London Education & Training Jobs

TPP Recruitment; Greater London; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A mission-driven organization in Greater London is seeking a Finance Operations Officer to support transactional processing and financial administration. This hybrid role requires experience in a busy finance department, managing customer queries, credit control, and processing invoices. The ideal candidate has strong financial literacy, familiarity with CRM systems, and excellent communication skills. Join a values-driven organization where your work will contribute to improving education and training excellence.

Qualifications

• Significant experience in a busy finance department and managing customer/financial queries.
• Experience with credit control, raising sales invoices, cash allocation, and reconciliations.
• Support internal and external audits effectively.

Responsibilities

• Oversee direct debit payments collection, ensuring automation accuracy.
• Raise sales invoices and maintain the sales ledger effectively.
• Process purchase invoices and prepare month-end journals.

Skills

Financial literacy

Communication skills

Attention to detail

Adaptability

IT proficiency

Education

Higher or further education qualification

Tools

CRM systems

Microsoft Office

Job description

Job Title: Finance Operations Officer

Location: A short walk from Victoria station

Hours: Monday to Friday, 35 hours per week minimum Hybrid

Contract: Fixed term to 31 July 2026

Responsible to: Senior Financial Accountant

Salary: £30,850 + £1,000 London allowance

About Organisation

This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.

Role purpose

The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation's operational and strategic objectives.

Key responsibilities

• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.

Internal / External Contacts

• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders

About you

Experience:

• Significant experience in a busy finance department and managing customer/financial queries
• Credit control, raising sales invoices, cash allocation, and reconciliations
• Supporting internal and external audits
• Processing purchase invoices
• Experience with CRM systems and accounting software
• Prioritising workload and meeting tight deadlines

Knowledge & skills

• Higher or further education qualification
• Strong financial literacy: accounts payable/receivable, journals, reconciliations
• GDPR and data protection knowledge
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication
• High attention to detail and accuracy
• Solution-focused, adaptable, resilient

This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.