Finance Officer

PA Housing; Leicester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A UK-based housing organization in Leicester seeks a Finance Officer to oversee financial transactions, ensuring accurate posting, reconciliation, and management of income. The role involves collaborating with various teams to manage queries and maintain financial records. The ideal candidate will have a strong background in customer service and financial systems, with experience in transaction processing and a adaptability to meet tight deadlines. This position offers a hybrid working model and various employee benefits.

Benefits

High street discount schemes

Health cash plans

26 days annual leave, increasing to 29

Flexible bank holidays

Car leasing scheme

Hybrid working opportunities

Optional nine-day fortnight scheme

Qualifications

• Strong commitment to customer service and equality.
• Experience in a finance team managing deadlines.
• Understanding of financial systems essential.

Responsibilities

• Post all income received accurately into systems.
• Reconcile transactions and investigate discrepancies.
• Monitor debts and manage income recovery.

Skills

Customer service

Financial systems knowledge

Transaction processing

Time management

Tools

NEC Housing Management System

Job description

We re looking for an Finance Officer to play a key role in our Finance team, ensuring that all income, from rents to service charges, is accurately posted, reconciled, and managed within our Housing and Finance systems. You ll help keep our financial records in perfect order, working collaboratively across teams to resolve queries, clear suspense items, and ensure the smooth flow of funds that support our services and communities.

Responsibilities

• Accurately post all income received; including rents, service charges, and other payments, into both the Housing Management and Finance systems.
• Work closely with colleagues to ensure all transactions are reconciled and investigated promptly.
• Investigate any unknown receipts by liaising with banks, internal income teams, DWP, Allpay, and other agencies.
• Maintain and clear suspense accounts, ensuring everything is allocated correctly.
• Process account adjustments and other transactions as instructed.
• Support continuous improvement by helping to develop new and efficient ways of working within the team.

Other Income

• Raise ad hoc invoices to tenants and other debtors as required.
• Monitor and chase debts, sending regular statements and reminders.
• Liaise with other teams to ensure effective credit control and income recovery.

Team & Service Contribution

• Provide cover and support to other areas of the Finance team when needed.
• Actively contribute to a collaborative, high-performing finance function, upholding the organisation s values and behaviours.

Qualifications

• Demonstrate a strong commitment to excellent customer service, value for money, high performance, equality, and diversity at all times.
• Sound understanding of financial systems and transaction processing.
• Experience of working within a high-performing finance team.
• Proven ability to manage and meet tight deadlines in a fast-paced environment.
• Experience within a transaction processing or income management role.
• Experience using NEC Housing Management System (previously named Northgate) desirable.

Benefits

• High street discount schemes
• Health cash plans
• 26 days annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays take them when it suits you
• Car leasing scheme
• Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity.
• An optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.