Finance Manager - Digital & Technology

M&S; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount

Holiday allowance

Bonus schemes

Pension & life assurance

Induction & training

M&S Choices portal

Family policies

Wellbeing support

Volunteer day

Job summary

M&S is transforming data, technology and customer insight to drive growth. The Finance Manager role partners with senior leaders to provide strategic financial leadership across high-profile investments and transformation programmes.

The role spans Data & AI, Loyalty, and Financial Services, with office collaboration three days a week to foster creativity and connection. You will lead budgeting, forecasting and planning, challenge business cases, and deliver insights that steer decisions and

Qualifications

• Qualified accountant with strong commercial finance experience.
• Experience partnering with senior stakeholders and driving strategic investment.
• Proven ability to interpret complex data and translate into actionable guidance.

Responsibilities

• Partner Data & AI and Loyalty/Financial Services leadership to provide financial insight and challenge.
• Lead budgeting, forecasting and planning across functions with visibility of performance and risks.
• Evaluate investment proposals and business cases with robust ROI and benefits.
• Deliver clear reporting and analysis to senior stakeholders to drive growth.
• Govern financial control and risk management across major programmes.

Skills

Commercial finance

Business partnering

Strategic investment support

Relationship building

Analytical

Data interpretation

Education

Qualified accountant (ACA, ACCA, CIMA or equivalent)

Job description

Job Description

Summary

At M&S, we're transforming how we use data, technology and customer insight to drive growth. This is an exciting opportunity to join our Digital & Technology Finance team and partner some of the most innovative and fast-growing areas of the business, including Data & AI, Sparks, Loyalty and Financial Services.

As Finance Manager, you'll work closely with senior leaders to provide commercial challenge, strategic insight and financial leadership across a portfolio of high-profile investments and transformation programmes. Whether supporting AI innovation, enhancing customer loyalty or driving digital growth, you'll play a key role in helping M&S make confident, value-driven decisions that shape our future.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What you'll do

Your key accountabilities will include:

• Partner the Data & AI and Customer (Loyalty & Financial Services) leadership teams, acting as a trusted advisor and providing financial insight, commercial challenge and strategic support that enables informed decision-making and delivery of long-term business goals.
• Lead budgeting, forecasting and planning activities across your functions, ensuring stakeholders have clear visibility of performance, risks, opportunities and investment priorities while driving accountability for financial outcomes.
• Evaluate and challenge investment proposals, business cases and transformation initiatives, ensuring robust financial assumptions, clear benefit realisation plans and strong returns on investment from significant strategic spend.
• Deliver insightful reporting and analysis for senior stakeholders, translating complex financial and operational data into clear recommendations that improve performance, influence decision-making and support future growth.
• Drive effective governance, financial control and risk management across major programmes, proactively identifying issues, influencing outcomes and ensuring investments deliver measurable value for M&S.

Who you are

Your skills and experience will include:

• A qualified accountant (ACA, ACCA, CIMA or equivalent) with strong experience in commercial finance, business partnering or strategic investment support within a large, fast‑paced organisation.
• An exceptional relationship builder who can influence, challenge and support senior stakeholders, developing credibility through proactive partnership, strong communication skills and commercial insight.
• Commercially minded and highly analytical, with the ability to interpret complex data, identify trends and opportunities, and translate findings into practical recommendations that drive business performance.
• Comfortable operating in a constantly evolving environment, managing multiple priorities simultaneously while remaining organised, resilient and focused on delivering high‑quality outcomes.
• Experience supporting technology, digital, data, customer, loyalty, financial services or transformation functions would be advantageous, alongside a genuine curiosity for innovation and the future of retail.

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market‑leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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