Finance Managed Services - Senior Manager

ICAEW; Belfast City District; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

ICAEW is seeking experienced Senior Managers to join our Finance Managed Services team, leading complex engagements across delivery and transition. You will oversee onshore and offshore finance activities across multiple jurisdictions, ensuring high-quality service and client satisfaction.

Depending on the engagement, your focus may be ongoing service delivery, finance transition and mobilisation, or a combination of both.

Qualifications

• A professional accounting qualification is required (ACA/ACCA/CIMA/CIPFA or international equivalent).
• Experience leading finance operations, managed services or finance transformation.
• Strong knowledge of R2R, P2P and O2C processes.
• Experience with ERP and accounting systems.
• Excellent stakeholder management across senior clients and distributed teams.

Responsibilities

• Lead delivery and/or transition of complex finance services, ensuring high standards of quality and client service.
• Manage finance activities across R2R, P2P and O2C processes.
• Lead transition, mobilisation, cutover and hypercare activities as needed.
• Drive process standardisation, controls and continuous improvement across finance operations.
• Manage service performance against SLAs and KPIs, addressing risks and issues.
• Collaborate with technology teams to implement and optimise ERP and workflow systems.
• Build trusted relationships with senior client and internal stakeholders across locations.
• Lead and develop onshore and offshore teams, fostering a collaborative, high-performing environment.
• Identify opportunities for automation and transformation.

Skills

Leadership

Project management

Stakeholder management

Process improvement

Education

Professional accounting qualification (ACA/ACCA/CIMA/CIPFA or international equivalent)

Tools

ERP systems

Job description

About the role

We are looking for experienced Senior Managers to join our growing Finance Managed Services team, leading complex finance engagements across Delivery and Transition.

You will work with high-profile clients to lead the delivery, mobilisation and transformation of finance services across onshore and offshore teams and multiple jurisdictions.

Depending on your experience and the needs of the engagement, your role may focus on ongoing service delivery, finance transition and mobilisation, or a combination of both.

What your days will look like:

• Lead the delivery and/or transition of complex finance services, ensuring high standards of quality and client service.
• Manage finance activities across key processes including Record to Report (R2R), Procure to Pay (P2P) and Order to Cash (O2C).
• Lead transition, mobilisation, cutover and hypercare activities where required.
• Drive process standardisation, controls and continuous improvement across finance operations.
• Manage service performance against agreed SLAs and KPIs, proactively addressing risks and issues.
• Work with technology teams to support the implementation and optimisation of ERP, accounting and workflow systems.
• Build trusted relationships with senior client and internal stakeholders across multiple locations and jurisdictions.
• Lead, coach and develop onshore and offshore teams, creating a collaborative, high performing environment.
• Identify opportunities for process improvement, automation and transformation.

This role is for you if:

• A professional accounting qualification such as ACA, ACCA, CIMA, CIPFA or an
• international equivalent.
• Experience leading finance operations, managed services, finance transformation and/or transition programmes.
• Strong knowledge of finance processes, including R2R, P2P and O2C.
• Experience within shared services, outsourced finance, professional services or finance managed services.
• Strong project and programme management skills, ideally including mobilization, cutover and hypercare.
• Experience working with ERP and accounting systems.
• Strong stakeholder management skills and experience working with senior clients and geographically dispersed teams.
• Experience leading and developing teams, with a strong focus on quality, controls, governance and service excellence.
• The ability to identify and implement opportunities for process improvement, automation and standardization.

What you'll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.