Finance Business Partner - Servicing

Wise; City Of London; On-site; GBP 76,000 - 110,000; Full time

Job summary

Wise in Tallinn is seeking a Finance Business Partner to join our FP&A team. You will partner with senior stakeholders in Servicing to scale costs and reveal insights that support strategic decisions.

You will lead planning for Servicing, forecast complex headcount and operating costs, and design scalable financial frameworks to analyse Wise's cost base. You will also present deep dives and collaborate with leaders across the business.

Qualifications

• Proven trusted advisor to senior department leads with the ability to influence upwards.
• Extensive experience building complex financial models (Anaplan preferred) and owning end-to-end cost analysis.
• Proven track record in managing high-volume headcount planning and capacity modeling.
• Professional finance qualification such as ACA/ACCA/CIMA or equivalent.

Responsibilities

• Partner with Servicing leads to understand operational complexities and identify ways to reduce unit costs.
• Lead the planning process for Servicing, forecasting headcount requirements and operating costs.
• Design and own scalable financial frameworks to analyse Wise's cost base and communicate risks/opportunities.
• Perform variance analysis (Actuals vs. Forecast) to drive forecast accuracy and strategic decisions.
• Report insights to Department leads and leadership, and mentor junior colleagues across Finance.

Skills

Strategic partnership

Financial modeling

Headcount planning

Data storytelling

Stakeholder management

Education

ACA/ACCA/CIMA or equivalent

Tools

Anaplan

Workday

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Job Description

Finance Business Partner - Servicing

Due to continued and rapid growth we're on the hunt for a Finance Business Partner to join our FP&A team in Tallinn. You'll be part of the team that helps pilot the rocket ship.

Your mission:

• You will be a strategic partner to senior stakeholders in the Servicing team (including Customer Support, Financial Crime, and KYC), helping them scale costs effectively and proactively identify insights to support decision making.
• You will lead the delivery of the planning process for Servicing, improving our ability to forecast complex headcount requirements and operating costs to enable sustainable growth and lower prices for customers.
• You will design and own scalable financial frameworks to analyse Wise's cost base. You'll identify risks and opportunities and influence change across the Servicing tribe through data-driven storytelling
• You'll provide deep dives on key metrics and perform variance analysis (Actuals vs. Forecast) to drive forecast accuracy and strategic decision-making.
• You'll use this deep knowledge to help build a narrative on our results and manage communications and reporting to various stakeholders including Department leads and our leadership team
• You will proactively share knowledge across the Finance tribe, representing your team in cross-functional initiatives and mentoring junior colleagues on their operational deliverables.

This role will give you the opportunity to:

• Drive Impact: Partner with Servicing leads to understand their operational complexities, and proactively find ways to reduce unit costs, to help drive our mission of lowering prices for customers.
• Shape Strategy: Use data to move beyond the numbers, shaping how Servicing invests and grows.
• Own your path: You will have the autonomy to own your path to success, leading complex projects from start to finish.
• Continuous Growth: You'll sharpen your expertise in a fast-paced environment where you'll proactively improve and build processes.

Qualifications

A bit about you:

• Proven experience acting as a trusted advisor to senior department leads, with the ability to negotiate and influence upwards.
• Extensive experience building complex financial models (ideally through a planning tool such as Anaplan) and owning end-to-end cost analysis.
• Proven track record of managing high-volume headcount planning and capacity modeling, ideally in an operational or customer-facing environment.
• Experience in establishing effective policies and procedures, implementing cost controls and monitoring ongoing spend
• Have an ability to go beyond the numbers and understand the bigger picture
• Detail oriented, great at working autonomously and meeting deadlines
• You have excellent communication skills and are able to influence others
• You have a professional finance qualification such as the ACA / ACCA / CIMA or equivalent (MBA or masters in Finance)

Skills:

• Passionate about what we're building at Wise.
• Strong project management skills and ability to cut through complexity
• Love digging in data, numbers, thinking systematically, and analysing inter-dependencies.
• Strong communicator: articulate, clear, strategic - with the ability to influence senior stakeholders
• Keen to roll up sleeves and get the job done
• Humble, comfortable operating with a level of uncertainty, keen to learn.
• Able to operate to defined timelines while bringing together a diverse stakeholder group.
• Able to work across multiple teams, offices, time-zones (and travel when needed!) with flexibility and a can do attitude.

Bonus points for:

• Experience working in a fast-paced environment
• Experience with AI to help drive process improvements
• A working knowledge of Anaplan and Workday

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Unfortunately we're not able to offer visa sponsorship or relocation for this role.

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.