Finance Business Analyst

ExlService Holdings, Inc.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

Critical illness cover

Income protection

Pension

Employee Stock Purchase Plan

Job summary

EXL is seeking a Functional Business Analyst – Finance Transformation to join our Digital and AI team in London. This is a hands-on role for someone with a strong finance and accounting background who can bridge Finance, business stakeholders and technology teams.

The successful candidate will bring practical experience supporting finance transformation and system implementation initiatives, gather and translate requirements, and support the design of improved processes and technology solutions.

Qualifications

• Strong experience as a Functional Business Analyst or Finance Transformation Analyst.
• Strong understanding of Finance and Accounting processes and how Finance functions operate.
• ACCA/ACA/CA or CIMA is highly desirable; relevant accounting background considered.
• Experience on finance transformation programmes or initiatives.
• Hands-on support for system implementations in Finance environments.
• Experience documenting requirements and translating into practical solutions.
• Strong process mapping and stakeholder management skills.
• Experience supporting testing, UAT and implementation activities.
• Experience using Generative AI tools in Finance or business environments.
• Ability to identify AI/automation opportunities to improve processes.

Responsibilities

• Understand current Finance processes with stakeholders and identify improvements.
• Gather, analyse and document functional and business requirements for transformation initiatives.
• Translate Finance requirements into clear functional specifications for tech teams.
• Support design and implementation of new finance processes, systems and solutions.
• Map as-is and to-be processes to drive standardisation and automation.
• Support system implementation activities including testing and readiness.
• Collaborate with Finance, Technology, Data and stakeholders throughout initiatives.
• Support UAT, test scenarios and issue resolution.
• Identify opportunities to apply AI and automation to Finance processes.

Skills

Finance transformation

Business analysis

Stakeholder management

Requirements gathering

UAT support

Analytical thinking

Communication skills

Education

Accounting qualifications

Tools

ERP systems

MS Excel

Generative AI tools

Job description

EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com .

Role Title: Finance Business Analyst

BU/Segment: EXL Digital and AI / Insurance

Location: London, United Kingdom (Hybrid working 4 days a week in the office)

Employment Type: Permanent or Umbrella Contractor to start as soon as possible

Summary of the role:

EXL is seeking a Functional Business Analyst – Finance Transformation to join our Digital and AI team in London.

This is a hands-on role for someone with a strong finance and accounting background who can bridge the gap between Finance, business stakeholders and technology teams. The successful candidate will bring a strong understanding of core finance processes, combined with practical experience supporting finance transformation and system implementation initiatives.

You will work with stakeholders to understand existing finance processes, gather and translate business requirements and support the design and implementation of improved processes and technology solutions.

As part of your duties, you will be responsible for:

• Work with Finance and business stakeholders to understand current processes, requirements, challenges and opportunities for improvement.
• Gather, analyse and document functional and business requirements for finance transformation initiatives.
• Translate Finance requirements into clear functional requirements for technology and implementation teams.
• Support the design and implementation of new finance processes, systems and technology solutions.
• Map as-is and to-be processes, identifying opportunities for simplification, standardisation and automation.
• Support system implementation activities including requirements definition, process design, testing and business readiness.
• Work closely with Finance, Technology, Data and other stakeholders throughout transformation initiatives.
• Support User Acceptance Testing (UAT), including test scenarios, issue identification and resolution.
• Identify opportunities to use AI and automation to improve Finance processes, productivity and decision-making.
• Apply tools such as Microsoft Copilot, Claude and other Generative AI technologies to practical business and Finance use cases.
• Produce clear process documentation, functional specifications, requirements and supporting project materials.
• Support effective stakeholder communication throughout the project lifecycle and ensure business requirements remain aligned with delivered solutions.

Qualifications and experience we consider to be essential for the role:

Strong experience as a Functional Business Analyst, Business Analyst or Finance Transformation Analyst.

Strong understanding of Finance and Accounting processes and how Finance functions operate.

A recognised accounting qualification such as ACCA, ACA/CA or CIMA is highly desirable. Candidates with a strong accounting background and relevant experience will also be considered.

Demonstrable experience working on finance transformation programmes or initiatives.

Hands-on experience supporting system implementations, ideally within a Finance environment.

Experience gathering and documenting business and functional requirements and translating these into practical solutions.

Strong process mapping, requirements analysis and stakeholder management skills.

Experience supporting testing, UAT and implementation activities.

Practical experience using Generative AI tools such as Microsoft Copilot or Claude within Finance or a broader business environment.

Ability to identify practical opportunities where AI, automation and technology can improve Finance processes and ways of working.

Strong analytical and problem-solving skills with excellent attention to detail.

Strong written and verbal communication skills, with the ability to work across both Finance and Technology stakeholders.

Comfortable operating in a fast-paced transformation environment and taking a hands-on approach to delivery.

Skills and Personal attributes we would like to have:

Experience working within a finance transformation, CFO advisory, consulting or professional services environment.

Exposure to finance technology or ERP transformation.

Experience supporting process improvement, automation or digital transformation initiatives within Finance.

Experience translating Finance requirements for technical, data or engineering teams.

As part of a leading global Data and AI company, you can look forward to:

A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.

EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.

At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.

As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.

EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).

At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.