Finance Assistants

Darlington Borough Council; Tees Valley; On-site; GBP 25,000 - 26,000; Full time

Job summary

A local government organization in Tees Valley is seeking a Finance Assistant to support the Xentrall Shared Services Transactional Finance team. The ideal candidate will have strong organizational and IT skills, alongside experience in customer service administration or accountancy. This full-time role involves assisting Finance Team Leaders and Officers with clerical tasks, client liaison, and service delivery. A competitive salary and generous benefits are offered.

Benefits

Competitive salary

Generous Pension Scheme

Flexi time scheme

Learning and development opportunities

Qualifications

• Experience in customer service administration/accountancy environment.
• Experience of finance systems.
• Ability to work collaboratively with customers.

Responsibilities

• Assist the Finance Team Leaders and Finance Officers.
• Provide clerical and administrative functions.
• Liaise with clients including Head Teachers and Officers.

Skills

Organisational skills

Customer service

IT skills

Teamwork

Communication skills

Education

Good standard of education

Job description

Finance Assistants (Ref: POS011388 and POS002944)

Salary £25,583 - £25,989 Salary Band £20,001 to £30,000 Post Type Permanent Hours Per Week Full time

Job and Application details

Categories Finance / Benefits / Revenues / Procurement
Directorate N/A Published Date 25/11/2025 Closing Date 14/12/2025

• Are you enthusiastic, self-motivated and have a passion for providing excellent service?
• Do you have experience in providing administrative support and handling customer enquiries?
• Do you possess great communication skills and the ability to engage with a wide range of customers?
• Are you motivated by contributing to and assisting with service improvement projects?

Look no further! We have a fantastic opportunity for a Finance Assistant, to join the Xentrall Shared Services Transactional Finance team at Stockton-on-Tees Borough Council.

Xentrall Shared Services is a highly successful partnership between Stockton-on-Tees and Darlington Borough Councils.

What will you be doing?

You will be joining the Xentrall Finance team, assisting the Finance Team Leaders and Finance Officers in the provision of an efficient and effective finance service.

The teams provide support to all services within the Councils, liaising with a range of clients including Head Teachers, Line Manager, Officers and partners of the Council.

Duties will include a wide range of clerical and administrative functions associated with the provision of the services. These include , creditor payments, banking and income, sundry debtors billing and collection.

Who are we looking for?

We are a busy but friendly team, looking for an enthusiastic and hardworking team member who has excellent organisational and IT skills.

You must have experience of working in a customer service administration/accountancy environment and have experience of finance systems. You must be able to demonstrate you have the skills needed to collaborate well with customers and build excellent working relationships. Experience of working as a team and achieving deadlines are also key to the role.

A good standard of education will be a distinct advantage; however, it is more important that you have a willingness to learn and develop in the role, and a readiness to work in an environment that thrives on helping others.

As well as the opportunity to work in a friendly, professional and modern working environment, we offer an excellent total reward package. This includes a competitive salary, generous Pension Scheme, flexi time scheme and annual leave entitlement as well as access to additional employee benefits with a wide range of learning and development opportunities.

If you would like an informal discussion about the post, please contact Andrew Storey Xentrall Finance Manager on 01642 527714.

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘[e-mail] ’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.