Finance Assistant (Utilities Accounts Payable)

Plymouthcommunityhomes; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A social housing provider in Plymouth seeks a Finance Assistant to manage utility accounts, ensuring timely and accurate billing. Ideal candidates have experience in accounts payable, are detail-oriented, and excel in communication. Join a supportive finance team, enjoy flexible work options, and engage in community events. Competitive benefits include a pension scheme and onsite gym.

Benefits

Flexible working opportunities

Excellent pension scheme

Free onsite gym

Volunteer work days

25-30 days annual leave

Employee Assistance programme

Free flu vaccination

Cycle to Work scheme

Social events

Modern office in a vibrant area

Qualifications

• Experience in an accounts payable or finance role, ideally involving utility suppliers.
• Comfortable working with large data sets and using spreadsheets.
• Excellent communication and relationship-building skills.
• Flexible, proactive with a team-oriented attitude.
• Knowledge of utility billing or metering.
• Driven to meet deadlines and contribute to team success.

Responsibilities

• Managing and maintaining utility accounts for billing accuracy and timely payments.
• Acting as the go-to contact for utility service charge queries.
• Collaborating with suppliers and colleagues to resolve issues.
• Handling large data sets with precision.
• Supporting the Finance team to improve processes.

Skills

Accounts payable experience

Communication skills

Data management

Team player

Knowledge of utility billing

Job description

About the role

Keep our finances flowing and make a real impact at PCH!

At Plymouth Community Homes, we believe in more than numbers – we believe in people. As the city’s largest social housing provider, we manage over 16,000 homes for more than 35,000 residents. Behind every great community is a strong team, and right now we’re looking for a Finance Assistant to join our Accounts Payable team.

This is a great opportunity to build on your finance experience in a supportive, friendly environment where no two days are the same. You’ll take ownership of our utility accounts, ensuring everything from billing to payments runs smoothly and accurately.

What you’ll be doing

• Managing and maintaining our utility accounts – making sure charges are accurate, complete and paid on time.
• Being the go‑to contact for utility service charge queries across the organisation.
• Working closely with suppliers and colleagues to resolve issues and keep data up to date.
• Handling large data sets with care and precision.
• Supporting the wider Finance team in improving processes and delivering excellent service.

Our ideal candidate for this role is someone who

• Has experience in an accounts payable or finance role, ideally involving utility suppliers.
• Is comfortable working with large data sets and using spreadsheets.
• Shows excellent communication and relationship‑building skills.
• Is a team player who is flexible, proactive and ready to embrace change.
• Has knowledge of utility billing or metering.
• Is driven to meet deadlines and contribute to team success.

If you enjoy problem‑solving, working with data, and being part of a busy finance team that keeps things running behind the scenes – this could be the perfect role for you.

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high‑quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.

What we can offer you

• Flexible working opportunities including flexi‑time and hybrid working
• Excellent pension scheme with a high level of employer contributions
• Free, fully equipped onsite gym and changing facilities
• The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
• Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
• Free Employee Assistance programme, including free counselling
• Free annual flu vaccination
• Cycle to Work scheme
• The opportunity to work in a beautiful and vibrant part of the Southwest
• We support digital working with modern devices/smart phones
• It’s fun to work here! Dress down Fridays, company quizzes, and lots of charity events throughout the year
• Our modern and spacious offices are right on a bus route, and just three miles from the city centre
• We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co‑op, Starbucks and Tim Hortons

To Apply

If you are interested in this fantastic opportunity please click apply and complete our form, making reference to the person specification to demonstrate how your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Veselina Staneva on [e-mail].

This post is not suitable for job share.

Shortlisting date: 2nd December 2025
Interview date: W/C 8th December 2025

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and working in Plymouth

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