Finance Assistant

HM TREASURY; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A government department in Norwich is seeking a motivated individual for a finance role focused on bank reconciliation and customer support. The ideal candidate will have problem-solving skills and be pursuing an AAT level 3 qualification. This position offers flexible working patterns, comprehensive benefits, and a collaborative environment.

Benefits

25 days annual leave plus public holidays

Flexitime systems for additional days off

Flexible working patterns available

Generous parental and adoption leave packages

Defined Benefit pension scheme with employer contributions

Cycle-to-work salary sacrifice scheme

Active staff networks

Qualifications

• Ability to manage multiple workloads while ensuring accuracy.
• Excellent communication and relationship management skills.
• Proactive in delivering exceptional service to customers.

Responsibilities

• Reconcile bank accounts and manage daily cash activities.
• Complete monthly reconciliations in collaboration with teams.
• Process payments, ensuring accuracy in financial systems.
• Respond to team queries and provide excellent customer support.
• Assist with cross government returns including KPI figures.

Skills

Creative problem solving

Customer service skills

Team collaboration

Education

AAT level 3 qualification (or willingness to study)

Job description

Do you enjoy working as part of a team and feel passionate about customer facing support ? Do you approach issues in a positive and methodical manner, making the best use of available resources and considering value for money ? If so, we’d love to hear from you!

About the Team

HM Treasury's Group Finance Team comprises approximately 50 staff. We provide high quality advice covering strategic finance, financial management, financial reporting and counter fraud and risk for internal use, and accurate information for Parliamentary control and public accountability purposes.

We are part of the wider Government Finance Function (GFF), which represents and supports the finance community across the civil service. GFF offers a range of developmental opportunities, resources, tools, and networks to support us in our roles.

Finance Operations sits within the Group Finance Team; we are a small but key team based mainly in Norwich. We are responsible for all transactional finance activities, including accounts payable and receivable, cash and bank administration, corporate and procurement cards and the corporate contracts that support our colleagues across the whole HM Treasury Group.

The team offers a professional, encouraging and fun environment with a focus on problem solving and operational excellence, providing opportunities to develop technical and non-technical skills.

About the Job

In this role, you will:

• Reconcile HM Treasury group bank accounts, recording daily cash management activities and completing month end close-down activities for the Cash management, Accounts Payable and Accounts Receivable modules in our financial system.
• Complete a monthly schedule of reconciliations for the various control accounts, including payroll costs and staff debtor accounts liaising with the Finance, HR & Payroll teams, Oracle system team and our payroll provider to investigate any variances or resolve errors on upload.
• Process sales invoice requests, banking payments and receipts, recording income and building the weekly BACs payment run batches. Ensure the validity and accuracy of data recorded in our financial systems and that all queries and discrepancies are investigated and resolved.
• Manage queries received via the teams’ shared mailboxes and Marval, responding in a timely manner and working collaboratively with colleagues to deliver exceptional customer service to our key stakeholders.
• Assist with the collation of information required for the completion, submission and publication of cross government returns including monthly KPI figures.

For a more detailed list of accountabilities please review the job advert on Civil Service Jobs.

About You

You must be able to think creatively to solve challenging problems, whilst meeting the needs and expectations of customers and the business; build and proactively maintain excellent working relationships for effective management of service delivery, whilst supporting and working closely with colleagues to achieve team objectives and manage multiple workloads, ensuring deadlines are met and relevant procedures are followed, whilst maintaining accuracy and quality of work.

You must also be willing to study towards an AAT level 3 qualification, if this qualification is not already held.

Some of the Benefits our people love!

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant).
• Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
• Flexible working patterns (part-time, job-share, condensed hours)
• Generous parental and adoption leave packages
• Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%
• Access to a cycle-to-work salary sacrifice scheme and season ticket advances
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

For more information about the role and how to apply, please follow the apply link.

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at [e-mail].