Finance Assistants are pivotal in managing Avant's financial operations and are responsible for tasks such as reconciling insurer payments, credit control, invoicing, reporting, and providing administrative support. A significant aspect of the role involves addressing payment queries, given Avant's intricate payment processes. The role demands high efficiency in updating and maintaining all systems.
Key Responsibilities
- Ensure the accurate and swift processing of supplier payments and invoices, maintaining a consistent flow of financial transactions.
- Manage incoming communications, including emails and phone calls, effectively addressing inquiries and resolving issues through collaboration with relevant departments and teams.
- Execute comprehensive credit control activities to secure the timely collection of outstanding debts.
- Diligently update and maintain customer information within databases, guaranteeing both accuracy and completeness.
- Regularly conduct account and system reconciliations to detect and correct discrepancies.
- Rigorously adhere to both client-specific and general business payment processing protocols, ensuring seamless financial operations.
- Proactively escalaten issues related to non-payment and other financial concerns to the Finance Manager.
- Address and resolve queries promptly, demonstrating a commitment to excellent service.
- Provide versatile ad-hoc support to the finance department, contributing to a wide range of tasks as needed.
Minimum Requirements
- Level 2 AAT or equivalent (preferred but not essential).
- Qualified by experience in finance.
- Motivated and wants to develop both personally and professionally.
- The ability to work autonomously.
- Confident and focused.
Knowledge, Skills And Abilities
- A can-do attitude.
- Self-driven and motivated to accomplish tasks efficiently and meet deadlines.
- Excellent team worker.
- Highly effective communicator, both face-to-face and on the phone.
- Excellent written communication skills.
- A keen eye for detail to ensure accuracy in financial transactions and data management.
- Demonstrates positivity in approaching tasks and challenges, fostering a proactive and problem-solving mindset.
- Ability to effectively communicate and resolve queries with internal and external stakeholders.
- Basic to intermediate skills in spreadsheet and word processing software.