Finance Apprentice (Credit Control)

Hollybank Trustees Ltd; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Hollybank Trustees Ltd in London is creating a new role within the Finance function focused on credit control and timely collection of invoices. The successful candidate will receive training while assisting with fee collections, monthly statements, payment chasing, reconciliations and reporting.

Working with the Finance Assistant, they will help ensure invoices are raised promptly after instructions, contribute to management information, finance projects and other research activities; role

Qualifications

• Strong attention to detail with accurate invoice, receipt and reconciliation records.
• Experience with credit control, invoicing and collections.
• Proficient in Microsoft Excel including lookup formulas, pivots and IF statements.

Responsibilities

• Help prepare and issue accurate sales invoices once instructions are received.
• Support credit-control activities by contacting customers by phone and email, uploading invoices to third-party portals and following up overdue payments in the UK and internationally.
• Prepare statements, collection reports, reconciliations and short-term cash forecasts.
• Work with colleagues to resolve invoice and payment queries and obtain missing information.
• Identify and allocate cash receipts, maintain the sales ledger and investigate unmatched items.
• Provide accounts-payable cover when needed, including reviewing invoices, approvals, posting to SAGE, banking reconciliations and expenses.
• Support weekly and monthly management information, month-end activity and finance improvement projects.

Skills

Attention to detail

Numeracy

Analytical thinking

Communication skills

Independence

Education

Level 3 AAT Apprenticeship or similar

Tools

SAGE

Job description

This is a new role within the Finance function, primarily focused on supporting credit control and the timely collection of outstanding invoices. The successful candidate will receive training while assisting with fee collections, monthly statements, payment chasing, reconciliations and reporting. Working with the Finance Assistant, they will also help ensure that invoices are raised promptly after receiving instructions and supporting information. As their experience develops, they will contribute to management information, finance projects and other finance related research activities.

What will you be doing:

• Helping to prepare and issue accurate sales invoices once complete instructions and supporting information are received.
• Supporting credit-control activity by contacting customers by phone and email, uploading invoices to third-party portals and following up overdue payments in the UK and internationally
• Preparing statements, collection reports. reconciliations and short-term cash forecast information.
• Working with colleagues and clients to resolve invoice and payment queries and obtain missing information.
• Identifying and allocating cash receipts, maintaining the sales ledger and investigating unmatched items.
• Providing accounts-payable cover when required, including reviewing invoices, checking approvals, posting to SAGE, reconciling bank accounts and reviewing expenses.
• Supporting weekly and monthly management information, month-end activity and finance improvement projects.

These responsibilities are not exhaustive. The successful candidate will also undertake reasonable ad-hoc duties that support the Finance function and are appropriate to the role.

What we are looking for:

• Strong attention to detail, with the ability to maintain accurate invoice, receipt, reconciliation and collection records.
• Persistent and professional when following up overdue invoices, with the confidence to maintain regular contact and elevate issues appropriately.
• Numerate and accurate, with a working knowledge of Microsoft Excel, including lookup formulas, pivot tables and IF statements, or the ability to develop these skills quickly.
• Professional and deadline-focused, with the ability to plan work and meet agreed timescales.
• Reliable and trustworthy, with the discretion to handle commercially sensitive and confidential financial information appropriately.
• Self-motivated and conscientious, with the ability to work independently, prioritise tasks and seek guidance or elevate issues when appropriate.
• Analytical and methodical, with sound problem-solving and research skills and the ability to summarise findings clearly for colleagues and management.
• A collaborative team player who shares information, supports colleagues and contributes positively to the wider Finance function.
• A confident and adaptable communicator, able to work effectively in a dynamic environment and engage professionally with customers and colleagues by telephone and email.

The role reports to the Finance Director and works closely with the Senior Credit Controller and Finance Assistant. The successful candidate will also liaise with colleagues across the business to resolve invoice queries, obtain supporting information and provide finance information when required.

This role will be based in our London office a minimum of four days a week. Candidates will be enrolled on to a Level 3 AAT Apprenticeship (or similar) depending on the candidate's existing qualifications.