Finance Analyst — Incident & Production Support

Sky UK; Leeds; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

An esteemed telecom and media company is seeking a Lead Tactical Analyst in Leeds, UK to oversee incident management and provide vital business support on their platforms. Responsibilities include managing daily operations, collaborating with suppliers, and investigating system issues. The role offers a salary range of £39,825 - £44,250, with a hybrid working pattern requiring at least two days in the office.

Benefits

Non-contributory pension

Bonus

Enhanced parental leave

Health and wellbeing initiatives

Flexible working options

Qualifications

• Strong accountability and control over incidents and issues on the platforms.
• Experience collaborating with development teams for continuous improvement.
• Ability to manage third-party suppliers against service level agreements.

Responsibilities

• Manage day-to-day production oversight including batch processing.
• Investigate data configuration and potential software changes.
• Foster relationships with various departments for better business understanding.

Skills

Problem solving

Incident reporting

Using Excel

Using JIRA

Verbal and written communication

Job description

An esteemed telecom and media company is seeking a Lead Tactical Analyst in Leeds, UK to oversee incident management and provide vital business support on their platforms. Responsibilities include managing daily operations, collaborating with suppliers, and investigating system issues. The role offers a salary range of £39,825 - £44,250, with a hybrid working pattern requiring at least two days in the office.