Overview
Our client Scottish Water are looking for a Finance Analyst for an immediate start for a short-term contract based in either Edinburgh and Stepps. This role is within the wholesale billing team. The responsibilities will include reviewing charges to ensure accurate billing for LPs, allocating payments, and handling billing enquiries.
Responsibilities
- Responsible for executing operational finance processes and reporting performance in accordance with business timetables.
- Collects, monitors, analyses, and provides accurate and relevant financial information to Senior Leaders and business teams.
- Ensure a focus on accuracy, data quality and customer service.
- Income Accounting Cash: Process invoices, payments and other financial transactions accurately, adhering to regulatory deadlines and financial/data controls.
- Manage customers contacts to resolve billing queries and operational disputes, negotiating payment arrangements and providing an excellent customer experience.
- Work with SW teams to resolve billing disputes and help resolve the root cause of recurring issues.
- Complete financial reconciliations to ensure accuracy and integrity of billing information held in the billing system.
- Income Accounting Debt: Run financial reports to complete monthly business reconciliations, analysing and investigating any differences.
- Analysing debt levels across sundry billing and escalating any potential debt issues with senior managers.
- Completing multiple debt recovery actions, working with various SW teams creating and reporting invoices on hold and updated billing system to reflect accurate position.
- Resolving disputes and progressing the appropriate action.
- Creation and compilation of debt reports to director level with trend data.
- Liaison with third party debt collections agencies, company administrators/liquidators and various customer groups to resolve debt issues.